Administrative Liaison - Community Hospice Central Intake
Albany, NYFull-time$20.2–30.3/hrPosted 3 days agoStill listed 2 days ago
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Job overview
The Administrative Liaison supports Community Hospice’s Central Intake team and admitting clinicians, helping patients access hospice services across an eight-county service area. The role handles incoming calls, patient information, intake and admissions processes, and communication among referral sources, patients, families, and clinical staff. It also assists with scheduling, documentation, and other departmental administrative functions.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Full timeShift: Day Shift Description: Administrative Liaison - Community Hospice Central Intake (Albany Office) Schedule - Daytime hours Thursday through Monday Earn shift differential on top of base rate for Weekend Hours!
Community Hospice is seeking a compassionate, organized, and detail-oriented Administrative Liaison to support our Central Intake team!
This position plays an important role in helping patients access hospice services across our eight-county service area by providing administrative support to the clinicians who coordinate admissions and transitions to care.
Key Responsibilities
- Provide administrative support to the Central Intake team and admitting clinicians
- Answer and direct incoming phone calls with professionalism and compassion
- Perform accurate data entry and maintain patient information in electronic systems
- Utilize various computer software programs to support intake and admissions processes
- Coordinate communication among referral sources, patients, families, and clinical staff
- Assist with scheduling, documentation, and other departmental administrative functions
- Contribute to a collaborative, fast-paced team environment
Qualifications
- High school diploma or equivalent required; Associate degree preferred
- Minimum of three years of administrative, secretarial, or office support experience
- Strong customer service and interpersonal skills
- Excellent computer proficiency and data entry skills
- Ability to prioritize multiple tasks and manage time effectively
- Strong attention to detail and organizational skills
- Ability to work efficiently in a dynamic, rapidly changing environment
- Team-oriented, flexible, and adaptable to changing priorities
Why Join Community Hospice? At Community Hospice, you'll be part of a mission-driven organization dedicated to providing exceptional care and support to patients and families. We offer a comprehensive orientation program, ongoing support, and a collaborative work environment where your contributions make a meaningful difference every day.
Apply today to learn more about this rewarding opportunity and become part of our compassionate team!
Pay range: $20.20-$30.30 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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