Health Liaison - Poplar Bluff THRIVE
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Job overview
The Health Liaison provides primary care screening and monitoring services to support clients’ health and well-being. The role manages screenings, health education, referrals, appointment follow-up, and care coordination with clients’ providers. It also documents services and collaborates with FCC providers on care plans. Psychiatric or behavioral health experience and healthcare technology experience are preferred; the position requires the ability to perform basic medical assistant duties.
Skills & qualifications
Skills
Qualifications
Full job description
Job Purpose The Health Liaison is responsible for providing primary care screening and monitoring services, aiming to enhance the overall health and well-being of our clients. Core Job Duties - Manage and oversee a caseload of clients, focusing on primary care screening and monitoring. - Ensure clients undergo all initial and ongoing screenings as outlined in the Primary Care Screening and Monitoring Policy. - If necessary, conduct health screenings to identify potential risks and address them proactively. - Obtain screenings conducted by the client's Primary Care Physician (PCP), if available, and scan them into the Electronic Medical Record (EMR) system. - Provide ongoing health education to clients based on identified conditions. - Make and track referrals to primary care and specialty services. - Assist clients in scheduling primary care and specialty services appointments when necessary. - Monitor attendance at external appointments to assess whether clients followed through with scheduled visits. - With the client's consent, coordinate care with primary care and specialty health providers. - Encourage clients to adhere to their PCP's treatment plan and recommendations. - Collaborate with the client's FCC providers to develop comprehensive care plans/approaches for mutual clients. - Document all education provided, referrals made, assistance with appointment scheduling, and collaboration with the PCP or other providers. - Adherence to all applicable evidence-based practice models. - Orally communicate information effectively and accurately. - Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. - Abide by program and agency policies and procedures. - Other job duties and special projects as assigned Qualifications - High School diploma or equivalent. - Psychiatric/Behavioral Health experience preferred. - Healthcare technology experience preferred. - Ability to perform basic medical assistant job duties.
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