Clinical Manager-BHC Poplar Bluff Youth Outpatient

Job Purpose The Clinical Manager (CM) provides supervision to direct care staff and other supervisees while managing and leading the day-to-day operations of their assigned program. Core Job Duties - Manage and lead the day-to-day program operations. Provide program coverage in areas of need, as necessary. - Provide feedback and recommendations to include in the program's annual plan and assist with the implementation of the plan (Strategic Plan related to clinical care). - Identify and address any front-line treatment/service issues (access, efficiency, effectiveness, experience). - Communicate issues and concerns, provide feedback and recommendations to the Director on a regular basis. - Conduct monthly focus groups with both clients and staff. - Organize and facilitate regular, structured clinical treatment team meetings and reviews cases, as assigned. - Provide direct care services. This may include crisis interventions to persons-served, so knowledge regarding civil involuntary detention procedures is required. - Conduct chart audits and communicate findings to staff. Develop and provide trainings/inservices to address chart audit findings/trends. - Provide clinical supervision to clinical staff on a regularly scheduled basis and document the session on the Agency's Documentation of Supervision form in Unbound. The Clinical Manager may also provide supervision to non-clinical staff. Supervision sessions for non-clinical staff must occur on a regular basis, as well and documented on the Agency's Documentation of Supervision form. - Monitor productivity of staff, assist staff in problem solving when concerns arise, and address any issues, as necessary. - Monitor program reporting such as late notes, no show rates, append/voids, etc., and addresses issues, as necessary. - Implement any plan to improve the program's profitability, access to services, quality, etc. - Participate in and organize (as appropriate) community events/activities. - Work closely with the Director and team on a plan to improve the program and agency's culture and environment and ensure that the program is honoring the agency's mission and values. - Ensure the program is providing quality services by developing a thorough understanding of the program's outcomes/measurements. Be familiar with the current status of the program's outcomes. If outcome issues are identified, the CM will work with the Director on a plan to make improvements. - Develop and consistently follow a program communication plan to ensure information is effectively communicated to program staff. - Process emails and respond timely during business hours. - Monitor training plans of supervisees and ensure compliance. - Adherence to all applicable evidence-based practice models. - Orally communicate information effectively and accurately. - Assure program operates within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care. - Abide by program and agency policies and procedures. - Other job duties and special projects as assigned. Back Apply Qualifications - Capable of conducting analytical evaluations and communicating with Director and other program stakeholders. - Preference will be given to persons with a master's degree in a Behavioral Health field. - Meet the minimum requirements to obtain clinical privileges by FCC Behavioral Health. - Clinical Managers for Mental Health programs must meet the Department of Mental Health's definition of a Qualified Mental Health Professional.