Lead Academic Advisor

46657BR

Position Description:

Performs complex Academic Advising, educational, professional, or other advising or training at the individual or group level as appropriate. Responsibilities may include analyzing special and/or complex problems. May coordinate and manage Academic Advising initiatives. May supervise Senior and other Academic Advisors. Performance is based on individual advising effectiveness and overall program results obtained. Work is performed under minimal supervision in accordance with established policies and procedures.

About the University:

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College:

Founded in 1925 as one of the university's four original colleges, the College of Arts & Sciences is comprised of 15 departments, offering a wide variety of courses and programs in the humanities, social and behavioral sciences, mathematics, physical sciences, and natural sciences. The College has more than 10,000 students enrolled representing more than a quarter of the overall Texas Tech University student population while maintaining a 22:1 student to faculty ratio.

Texas Tech University’s Department of Psychological Sciences (http://www.depts.ttu.edu/psy/)has doctoral programs in Clinical Psychology (APA accredited), Counseling Psychology (APA accredited), Cognition and Cognitive Neuroscience, Human Factors Psychology (HFES accredited), and Social Psychology. We currently have 30 full-time tenured and tenure-track faculty members, 5 full-time teaching-track faculty members, 125+ graduate students, 1,500+ undergraduate majors, our own building with office, laboratory, and classroom space, and a newly renovated Psychology Clinic. Faculty have an excellent track record of applying for and obtaining external research funding. Our research programs encompass departmental, campus, community, and national/international collaborations. We have effective working relationships with faculty across campus, Texas Tech Health Sciences Center, large area hospitals, numerous clinics and psychological-service agencies, and other multidisciplinary groups in the region.

Major/Essential Functions:

Student Advising and Degree Planning (40%):

• Meet with students and their families to assist in developing individualized degree plans.

• Provide academic advising to ensure students understand university requirements and make appropriate course selections.

• Conduct regular meetings with students to monitor progress toward degree completion.

• Maintain accurate and up-to-date advising records using TTU systems and provide periodic reports and analysis as needed.

• Proactively connect students to appropriate campus and community resources to support their academic success and personal development and overall well being.

Orientation and Recruitment (20%):

• Coordinate and facilitate new student orientation sessions.

• Respond to inquiries from students and families, providing relevant information and resources.

• Represent the department at recruitment and retention events to promote academic programs and support services.

Career Guidance (10%):

• Advise students and their families on potential career paths related to their academic goals.

• Provide guidance on the steps and resources necessary to successfully pursue those careers.

• Help students explore and connect with career development resources on campus.

Administrative Support (10%):

• Assist students with administrative tasks such as course add/drop processes, resolving registration holds, assigning time tickets, and managing permits/overrides with proper authorization.

• Provide support with evaluating transfer credit equivalencies.

Leadership and Supervision (15%):

• Provide direct supervision, leadership, and mentorship to the academic advising team to ensure the delivery of high-quality advising services.

• Coordinate daily advising operations, including workload management, task assignment, reassignment of responsibilities, and issue resolution.

• Serve as a resource for advisors in addressing complex student situations, interpreting university policies, and resolving academic concerns.

• Monitor advisor performance and promote continuous improvement, accountability, and adherence to advising best practices.

• Facilitate training, mentoring, coaching, and professional development opportunities for advising staff.

• Collaborates with direct supervisor to conduct annual performance evaluations.

Additional Responsibilities (5%):

• Performs other duties as assigned to support departmental operations and administrative functions.

Knowledge, Skills, and Abilities:

• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.

• Strong organizational and time management skills

• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.

• Knowledge with institutional policies and procedures related to academic advising, registration, and student retention.

Required Qualifications:

Bachelor's degree required, plus two years relevant experience.

Preferred Qualifications:

• Bachelor’s degree in education, counseling, student affairs, or a related field.

• Previous experience in academic advising, student services, or higher education administration.

• Demonstrated commitment to student development and success through proactive engagement and support strategies.

• Experience using student information systems such as Banner, DegreeWorks, Salesforce (Raider Success Hub), or similar platforms.

• Experience in advising or mentoring students in a higher education setting.

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?:

No

Required Attachments:

Cover Letter, Recommendation/Referral, Resume / CV

Job Type:

Full Time

Pay Basis:

Hourly

Job Family:

Academic & Student Services

Job Sub Family:

Academic Advising

Hourly Pay Range:

$19.47 - $25.29 - $31.15

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

Travel Required:

Up to 25%

Shift:

Day

Grant Funded?:

No

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.