Retirement Benefits Analyst 1/2/3/4

This is a Retirement Benefits Analyst position in the Customer Service section of the Member Services Division. Works directly with LASERS' members in person or on the phone. As part of our mission to provide exceptional service, the position includes comprehensive training of state retirement laws, rules and regulations.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES: Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement. Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning. Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions. Accepting Direction: The ability to be open and willing to follow guidance or instructions. Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject-matter expertise indiverse and evolving contexts. Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.Three years of experience in employee benefits; OR

Six years of full-time experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties:• Provide comprehensive retirement counseling and education to members through scheduled appointments, walk-in consultations, and telephone inquiries, explaining retirement benefits, eligibility requirements, applicable policies, and retirement options.

• Review and analyze member records and service histories in preparation for retirement counseling appointments to ensure accuracy and completeness of benefit information.
• Prepare service credit reviews, verify final average compensation calculations, and process preliminary retirement estimates to provide members with accurate and timely benefit projections.
• Evaluate member information, identify discrepancies or missing documentation, and coordinate necessary follow-up to resolve issues prior to retirement appointments.
• Counsel and provide guidance to agency Human Resources and payroll liaisons on all aspects of the retirement process, including retirement eligibility, benefit calculations, required documentation, procedures, and applicable policies.
• Establish and maintain effective working relationships with members, agency representatives, and internal stakeholders to ensure the delivery of accurate, consistent, and high-quality retirement services.
• Communicate complex retirement information in a clear, professional, and understandable manner to support informed decision-making and promote a positive member experience.

Position-Specific Details: Appointment Type: ProbationalLASERS requires all new hires to serve a minimum of eighteen (18) months, not to exceed twenty-four (24) months in probational status, including permanent state employees. Career Progression: This position may be filled as a Retirement Benefits Analyst 1/2/3 or 4.

Compensation: Retirement Benefits Analyst 1 position has a Special Entrance Rate of $40,164.80 /annuallyRetirement Benefits Analyst 2 position has a Special Entrance Rate of $43,243.20 /annuallyRetirement Benefits Analyst 3 position has a Special Entrance Rate of $49,192.00 /annually How To Apply:No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For further information about this vacancy, contact: Andrea H. Rogers P.O. Box 44213 Baton Rouge, LA 70804-4213 [email protected]