Junior IT Specialist
San Francisco, CA · HybridFull-time$99–107K/yrPosted 4 days agoStill listed today
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At a glance
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Job overview
PayJoy is seeking an IT Specialist to support its IT infrastructure, cloud services, and end-user experience. The role combines helpdesk support, network administration, cloud technologies, and IT asset management to maintain secure and reliable systems. It also supports SaaS applications, identity services, endpoint protection, compliance activities, and onboarding and offboarding processes.
Skills & qualifications
Skills
Qualifications
Full job description
Position Overview |
We are seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. This role combines hands-on helpdesk support, network administration, cloud technologies, and IT asset management to ensure secure, reliable, and efficient systems across the organization.
Key responsibilities|
Helpdesk & End-User Support
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Provide Tier 1–2 technical support for hardware, software, and SaaS applications
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Diagnose and resolve issues related to laptops, desktops, mobile devices, and peripherals
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Support operating systems (Windows, macOS, Linux) and productivity tools
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Document issues, resolutions, and procedures in the ticketing system
Cloud & Systems Administration
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Support and maintain cloud platforms (e.g., Google Cloud, Slack, etc….)
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Manage user access, permissions, and identity services (e.g., Google SSO, IAM)
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Assist with cloud-based backups, monitoring, and security best practices
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Support SaaS applications such as Google Workspace, Microsoft 365, Slack, Jira, etc.
Networking
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Monitor network performance and resolve connectivity issues
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Assist with network security controls and access management
IT Asset Management
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Manage the full lifecycle of IT assets (procurement, deployment, tracking, maintenance, and decommissioning)
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Maintain accurate asset inventory records and ensure compliance
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Coordinate device provisioning, replacements, and returns
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Support onboarding and offboarding processes
Security & Compliance
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Follow IT security policies and best practices
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Assist with endpoint protection, patching, and vulnerability remediation (e.g., SentinelOne, Kandji/Iru MDM)
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Support audits and compliance requirements as needed
Qualifications
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Bachelor's degree in computer science or
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4+ years provided support in the form of Linux\Windows\Mac OS architecture
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Experience with supporting Video Conference Systems. (Google Meet / Logitech Room Systems)
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SaaS / Cloud experience (Google Workplace / Slack / 1Password / SSO)
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Understanding of system and application integration, as well automation engineering
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Able to work off hours for maintenance and projects
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Periodic travel to other offices to help support staff.
How this job compares
Set against the 400 open IT Specialist jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$99–107K/yr
- California median$100–139K/yr24 salary ranges
- US median$93–133K/yr243 salary ranges
This range's midpoint, $103K, is 14% below the California median midpoint ($120K) — in the middle half of IT Specialist salary ranges in California.
- Openings
- Olive Jobs lists 35 open IT Specialist jobs in California and 400 across the US. 3% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Experience
- IT Specialist postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (312 postings).
- Education
- 38 of the 400 open IT Specialist jobs (10%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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