Patient Account Rep - HB
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At a glance
Job overview
The Patient Account Representative independently monitors and controls accounts receivable for third‑party payers, reviews registration and referral processes, runs AR reports, reconciles accounts, and resolves payer‑specific issues while maintaining knowledge of regulations and procedures.
Skills & qualifications
Skills
Qualifications
Full job description
Description
Schedule: Full time, Days
Main Function:
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Independently monitors and controls accounts receivables of third-party payers.
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Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
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Run AR reports from monitoring of specifics. Reconciles accounts timely and accurate.
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Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
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Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.
Education:
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High School Diploma or GED required.
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Associate's Degree preferred.
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Medical terminology desired.
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ICD-9/10 CPT coding experience is strongly preferred.
Experience:
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2 to 3 years of previous medical billing experience is preferred.
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Familiarity with all forms of payer claims by paper and electronic media is preferred.
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Excellent public/patient relations and communication skills.
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Skills in using Mainframe, Excel, and Word preferred.
Salary range: $19.40 - $22.50
Starting pay: based on experience
Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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