Veterans Services Officer - Grayson County

Position: Veterans Services Officer Department: Veterans Services Date Posted: October 7, 2026 Duties: Advises veterans of the armed forces residing in Grayson County and their dependents of the legal benefits afforded to them under U.S. Code Title 38. Provides general case management for veterans who may be seeking benefits and services. Daily work involves representing clients and assisting them in making proper applications for veterans benefits; as well as making referrals to clients for other benefits they may be eligible for. Assists veterans in preparing appeals cases when benefits are denied. Officer is responsible for maintaining working relationships with officials of various community agencies to procure services for clients as necessary. Regularly sends email communications, performs internet searches, prepares correspondence and documents casework activity. Must have excellent interpersonal skills and the ability to effectively communicate with persons of any educational or cultural background. Must possess an authentic desire to assist United States Veterans in procuring services and benefits and educate them when they may not understand the assistance available.Travel includes regular visits to local facilities as well as quarterly regional meetings and two annual conferences. Veteran Services Officer receives training from the Texas Veterans Commission which establishes the technical guidelines for the delivery of services. Qualifications: Education: Minimum of a High School diploma or GED. Other desirable education: any degree or certificate in the areas of counseling, social work case management, legal or paralegal studies. Experience: Served active duty in any branch of the armed forces of the United States and has been Honorably Discharged.Requirements:Must possess a valid drivers license.Must pass a pre-employment background check and drug screen.Within one year of hire, must complete coursework and achieve certification as a Veterans Services Officer as required by the Texas Veterans Commission to practice in Texas as well as the National Veterans Service Officer Association. Requirements: Must possess a valid drivers license. Must pass a pre-employment background check and drug screen. Within one year of hire, must complete coursework and achieve certification as a Veterans Services Officer as required by the Texas Veterans Commission to practice in Texas as well as the National Veterans Service Officer Association. Benefits: Excellent employer paid health insurance, vacation, sick leave, paid holidays and retirement plan.