Director - Patient Experience & Relations Volunteer
Atlanta, GAFull-timePosted 3 days agoStill listed 3 days ago
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Requirements
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Job overview
The Director - Patient Experience & Relations Volunteer performs executive leader coaching to support operational excellence and assists Piedmont Healthcare System departments in achieving system goals. The role facilitates and implements tactics and tools to improve leader performance, builds working relationships across the organization, reports on progress toward organizational goals, and oversees Volunteer Services. A bachelor’s degree and five years of relevant healthcare experience are required; executive coaching certification is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Overview Performs executive leader coaching to drive Operational Excellence. Actively assists departments of the Piedmont Healthcare System to achieve the goals of the System. Facilitates and implements prescriptive tactics and tools to drive better leader performance and decrease leadership variance. Establishes and maintains working relationships with employees at all levels of the organization. Prepares and presents oral and written reports concerning the progress of the organization in meeting its goals. Oversees the activities of Volunteer Services in the pursuit of goals and objectives. Responsibilities Performs executive leader coaching to drive Operational Excellence. Actively assists departments of the Piedmont Healthcare System to achieve the goals of the System. Facilitates and implements prescriptive tactics and tools to drive better leader performance and decrease leadership variance. Establishes and maintains working relationships with employees at all levels of the organization. Prepares and presents oral and written reports concerning the progress of the organization in meeting its goals. Oversees the activities of Volunteer Services in the pursuit of goals and objectives. Qualifications
Education
- Bachelor’s Degree Required
Work Experience
- 5 years of progressively responsible professional work experience in leading and participating in customer service improvement programs, coaching efforts, and programs, or a closely related field, in a healthcare setting Required
Licenses and Certifications
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None Required
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Certified Executive coaching Preferred
Business Unit : Company Name Piedmont Atlanta Hospital
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