Emergency Department Clerk
Vallejo, CAJobSeen 3 days agoSeen in employer's feed 3 days ago
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Requirements
Credentials this posting asks for.
Job overview
The Emergency Department Clerk supports the healthcare team under the direction and supervision of department management. The role greets and checks in emergency department patients, handles check-in and checkout information and revenue collection, answers questions about the medical center, and manages telephone calls. The posting requires a high school diploma or GED, six months of hospital, clerical, or medical office experience, and a medical terminology test.
Skills & qualifications
Skills
Qualifications
Full job description
The ED Registration Clerk is a member of the Health Care team who functions under the direction, guidance and supervision of the Department Manager, Assistant Manager, or designee.
Essential Functions:
Greets and checks in all patients reporting to the ED in a professional and courteous manner.
Responsible for accurate check-in; check out, information capture and revenue collection per procedures.
Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns.
Receive, make and transfer telephone call promptly, courteously, and efficiently
Ability to work accurately with a high volume of work in a past paced setting
Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, co-workers, and consumers
Alphabetize filing
Grade: 4
Basic Qualifications:
Education
High School Diploma or GED
Experience
Six (6) months experience in a hospital/clerical setting or medical office.
Additional Requirements
Typing of 40 wpm.
Medical Terminology Test required.
Ability to work accurately with a high volume of work in a fast-paced setting.
Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, coworkers, and consumers.
Knowledge of CICS/REGP.
Reception and cash handling experience.
Must be able to work in a Labor/Management Partnership environment.
COMPANY: KAISER
TITLE: Emergency Department Clerk
LOCATION: Vallejo, California
REQNUMBER: 1455687
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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