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Service Advisor

Rush Enterprises

Columbus, OHJob$50–65K/yrSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$50–65K/yr
Location
Columbus, OH
Work Authorization
Not specified

Olive focuses on jobs in the United States, including remote roles you can work from there.

Requirements

Credentials this posting asks for.

Valid CDL License, required

Job overview

The Service Advisor sells and schedules service work for commercial trucks and equipment in the dealership service department. The role involves gathering customer concerns, inspecting vehicles, performing diagnostics, recommending service, preparing repair orders, coordinating promised times with the shop, and keeping customers informed about repair progress, estimates, and authorizations.

Skills & qualifications

RequiredNice to have

Skills

Customer Complaint Gathering, nice to haveVehicle Inspection, nice to haveJ-Pro Diagnostics, nice to haveService History Review, nice to haveVehicle Maintenance Advising, nice to haveRepair Order Preparation, nice to haveShop Workflow Coordination, nice to haveCustomer Communication, nice to have

Qualifications

High School Diploma or GED, requiredOne Year Service Experience or Equivalent, requiredAppropriate Manufacturer Training, requiredValid CDL License, requiredInsurable Driving Record, required

Benefits

401(k) Match
Tuition Assistance

Full job description

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

  • Gather customer complaint details and expectations.

  • Perform vehicle walk around inspection, verify vehicle information.

  • Connect to J-Pro and perform on the spot vehicle diagnostics. Print report. Refer to service history (IE:SIR), recommend additional needed service.

  • Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers specifications.

  • Write up customers vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customers signature.

  • Establish promised time based on shop workflow, communicate with foreman.

  • Establish customers method of payment. Obtain credit approval, if necessary.

  • Create repair order in the business system, create repair order file and secure service input card with customer signatures in standardized repair order jacket.

  • Check on progress of repair throughout the day. Contact customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

Benefits:

  • We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:

  • High school diploma or general education degree (GED).

  • One year service experience; or equivalent experience and/or education.

  • Appropriate manufacturer training.

  • Valid CDL license.

  • Driving record that will allow insurability by the companys carrier.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Minimum Pay Rate

USD $50,000.00/Yr.

Maximum Pay Rate

USD $65,000.00/Yr.

How this job compares

Set against the 572 open Service Advisor jobs on Olive Jobs, counted November 15, 2026.

Pay
  • This posting$50–65K/yr
  • US median$50–75K/yr275 salary ranges

This range's midpoint, $58K, is 8% below the US median midpoint ($63K) — in the lowest quarter of Service Advisor salary ranges across the US.

Openings
Olive Jobs lists 18 open Service Advisor jobs in Ohio and 572 across the US. None of them nationwide are listed as remote or flexible.
Hiring the most across the US
Experience
Service Advisor postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 2 years (87 postings).
Education
1 of the 572 open Service Advisor jobs (under 1%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 15, 2026. Figures based on too few postings are left out.

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