Workforce Operations Assistant

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a differencein the lives of others. Make more than a Living, Make a Difference Our Benefits: - Low-Cost Medical, Dental and Vision Insurance - 19 days of Paid Time Off the first year - 11 paid holidays - Retirement savings plan with employer match up to 5% - Flexible spending accounts - Paid short-term and voluntary long-term disability - Group Term Life and AD&D Insurance - Voluntary term life insurance - Public Service Loan Forgiveness (PSLF) Eligible Employer - PTO Exchange Hourly Rate: $25.00 Duties & Responsibilities - The responsibilities of this position include screening and fielding calls; managing calendars; arranging for meeting and programmatic events; preparing reports, filing and entering data; receiving and directing visitors; word processing; creating spreadsheets and presentations. - Provides general administrative and clerical support including mailing, scanning, faxing and copying, reserves space, orders refreshments and prepares presentation materials for meetings and workshops as needed. - Schedules participant intake, orientation, and workshops. - Establishes and maintains monthly and quarterly reports for both internal and external customers as well as community partners to ensure the timely and accurate flow of information. - Develops and maintains a filing system; ensures files are organized, accurate, up-to-date, and clearly marked for easy access. - Ensures quality control by ensuring all documentation is scanned and accurate in the database and/or State Reporting System. - Conducts follow-up services by contacting participants and documenting current status on a monthly basis. - Conducts random file audits to ensure compliance with Federal, State and local requirements. Qualifications - High School diploma or equivalent required. - 2+ years of hands on administrative support experience. - Proficiency in MS Word, MS Excel, MS PowerPoint and MS Outlook a must, knowledge of operating standard office equipment, excellent communication skills both written and verbal, ability to prioritize projects, strong problem solving skills, good research skills and attention to detail - Must have appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes. - Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy. *This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified. About Our Workforce Programs: Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their