The Zone Food Runner/Expo (Part-Time)

Please go to spiritmountain.com/careers for full job description Summary: As a Food Runner / Expo, you expedite food orders to ensure every plate reaches the right guest quickly, ensuring food quality, accuracy and a seamless dining experience while maintaining effective communication with kitchen staff and waitstaff. Essential Job Functions: ' Maintain a friendly and approachable presence while interacting with guests throughout the restaurant. ' Deliver food promptly, accurately, and professionally while ensuring presentation standards are met. ' Support The Zone's sports bar atmosphere by creating positive interactions that enhance the guest experience. ' Assisting in resolving service challenges quickly to ensure guest satisfaction. ' Accurately verify food orders before leaving the kitchen to ensure quality, completeness, presentation, and proper modifications. ' Expedite food orders efficiently while maintaining established quality and timing standards. ' Deliver food to guests using proper table numbers, seat positions, and service standards. ' Communicate effectively with kitchen staff, servers, bartenders, and management to maintain smooth operations. ' Coordinate ticket flow and prioritize orders during high-volume periods. ' Ensure food leaves the kitchen at appropriate serving temperatures and according to presentation standards. ' Assist servers and bartenders with food service needs as business demands require. ' Maintain cleanliness, organization, and stocking of expo stations, service stations, and food runner areas. ' Complete opening, running, and closing side work assignments. ' Ensure all serving equipment, trays, utensils, condiments, and supplies are properly stocked and readily available. ' Maintain cleanliness of dining areas and assist with bussing tables as necessary. ' Adhere to all food safety, sanitation, and health department requirements. ' Process all ticket orders through kitchen display/ticket system. ' Report product quality concerns, maintenance issues, or operational challenges to leadership immediately. Required Knowledge Of: ' Food preparation methods, menu items, ingredients, and presentation standards. ' Proper food handling, food safety, sanitation, and allergen awareness practices. ' Quality assurance procedures for food delivery and order verification. ' Point-of-Sale systems and kitchen display systems. Required Skills In: ' Delivering food with speed, accuracy, professionalism, and attention to detail. ' Maintaining composure and efficiency during high-volume service periods. ' Verifying complex orders and identifying discrepancies before food leaves the kitchen. ' Communicating effectively with guests, kitchen staff, servers, bartenders, host/hostess, and leadership. Education, Experience, Licenses, Registrations, and Certifications: ' High School Diploma or GED and one (1) year of restaurant, food service, hospitality, or customer service experience preferred, or an equivalent combination of education, training, and experience ' Low Security Gaming License issued by the Grand Ronde Gaming Commission ' State of Oregon Food Handler's Certificate ' Must obtain an OLCC Minor permit within 45 days of hire