The Zone Waitstaff (Part-Time)

Please go to: SpiritMountain.com/Careers for full job description. Summary: As a Waitstaff, you provide exceptional food and beverage service and create a welcoming, enjoyable experience for every guest. You take orders, serve food and beverages promptly, and ensure guest satisfaction through attentive, professional service. You make every guest's experience your top priority. Essential Job Functions: ' Greet guests and create a welcoming environment. ' Provide professional, friendly, attentive, and personalized service throughout each guest visit. ' Resolve guest concerns professionally and promptly while maintaining a positive and guest-focused attitude. ' Guide guests through food and beverage menus by confidently recommending menu items, upselling food and beverages, promotions, and daily specials. ' Accurately take food and beverage orders and correctly enter all orders into the POS system. ' Deliver food and beverages promptly while ensuring accuracy, presentation quality, and guest satisfaction. ' Continuously monitor tables to ensure guest needs are met and service remains attentive throughout the dining experience. ' Coordinate effectively with kitchen staff, bartenders, food runners, and support staff to ensure timely service execution. ' Process guest transactions accurately and efficiently while adhering to departmental cash handling procedures. ' Clear dirty dishes from tables and clean food and debris from tables, chairs, floors, and other areas. ' May brew coffee, stock and fill beverage containers, condiments, and ice bins. ' Have a working knowledge of the wine menu, bar items, and desserts; garnish and decorate food and beverages prior to serving or preparing desserts. ' Maintain cleanliness, organization, and fully stocked service stations throughout the shift. ' Complete opening, running, and closing side work duties to support seamless operations. ' Assist in maintaining cleanliness of dining areas, service stations, and guest-facing areas. ' Follow all food safety, sanitation, and responsible alcohol service practices. ' Monitor guest alcohol consumption and immediately notify management of any concerns. ' Maintain compliance with company policies, health department regulations, food safety requirements, liquor control regulations, and responsible beverage service standards. ' Work effectively as part of a team. Required Skills In: ' Delivering food with speed, accuracy, professionalism, and attention to detail. ' Building rapport and developing positive relationships with guests. ' Recognizing and correcting situations that may lead to poor guest experience. ' Thriving in a fast-paced, high-volume environment. ' Multitasking, prioritizing responsibilities, and maintaining composure under pressure. ' Working collaboratively and effectively as part of a team. ' Communicating professionally and effectively with guests, peers, and leadership. ' Monitoring and providing customer service. ' Operating computer hardware and software applications. ' Communicating both orally and in writing. ' Establishing and maintaining effective working relationships with others.