Information Technology Generalist 1 - SCI Albion

Salary $60,538.00 - $92,010.00 Annually Location Erie County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2026-61269-01541 Department Department of Corrections Division CR ALB Bus Off Opening Date 10/22/2026 Closing Date 11/5/2026 11:59 PM Eastern Job Code 01541 Position Number 00202557 Union AFSCME Bargaining Unit A4 Pay Group ST07 Bureau / Division Code 00111203 Bureau / Division SCI Albion Worksite Address 10745 Route 18 City Albion, Pennsylvania Zip Code 16475 Contact Name Maria Traficante Contact Phone 717.705.9033 Contact Email [email protected] THE POSITION Become a Technology Generalist 1 with the Department of Corrections (DOC) at the State Correctional Institution (SCI) at Albion and take on challenging work that keeps essential systems performing at a high level. Each day offers new chances to tackle complex issues, support users, and work with a wide range of technology. Your expertise strengthens operations across the entire institution and keeps daily work moving forward. Step into a position where your talent is recognized and your growth is supported. DESCRIPTION OF WORK This position provides technical support across many areas of information technology. The work ensures that staff can rely on their systems, equipment, and network resources. As a Technology Generalist 1, you will perform the following duties: 1. Technical Support: Troubleshoot automation issues, diagnose equipment problems, research solutions, and coordinate repairs with vendors or staff 2. Systems Administration: Configure computers, manage user accounts, conduct system audits, and maintain network resources and logs 3. Equipment Management: Install, upgrade, track, and prepare equipment, including computers, software, network components, and cabling 4. User Assistance: Provide support, answer technical questions, and train staff on equipment and software 5. Liaison Tasks: Support satellite offices, attend required training programs, and complete administrative tasks for the Business Manager 6. Procurement Support: Order, track, receive, and inventory technology equipment and supplies, verifying accuracy and condition Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: 1. Full-time employment, 37.5 hours per week 2. Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. 3. Telework: You will not have the option to telework in this position. 4. **Salary:**In some cases, the starting salary may be non-negotiable. 5. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: 1. One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job titles or equivalent Federal Government job title, as determined by the Office of Administration); or 2. Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or 3. One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or 4. An equivalent combination of experience and training. Other Requirements: 1. Successful completion of basic training in Elizabethtown, PA is requi ed. 2. You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. 3. You must be able to perform essential job functions. Legal Requirements: 1. You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: 1. Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). 2. If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 3. Your application must be submitted ... For full info follow application link. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.