OD Coordinator
Louisville, KYFull-time$12.5–14/hrSeen 1w agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
The OD Coordinator supports the exam practice and patient experience by guiding patients through preliminary testing and their eye exam journey. The role assists with training and scheduling OD Techs, maintains patient records, shares relevant information with the optometrist and sales associates, and supports exam-lane operations. The position is full-time and on-site.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$12.50 - $14.00 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
About Us:
Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Full Time
Pay Rate:$12.50- 14/hr
The Role:
A VisionworksOD Coordinatoris the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. The OD Coordinator assists with the training and scheduling of OD Techs. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The OD Coordinator guides the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.
Maintain complete and accurate patient records before conducing preliminary testing.
Introduce patient to OD and provide OD with important patient information.
Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
Executeday-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
Count the Optometrist's daily revenue and prepare for deposit.
Prepare the Technician work schedules to meet patient/Doctor demand.
Qualifications:
Related customer or patient experience preferred, but not necessary.
HS diploma, GED or equivalent related job experience
Licensed OD Techs will have/maintain a State Opticians License
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!)and exclusive employee discounts -including but not limited to
Vision Coverage)
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!
For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
Compensation range for the roles is listed above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Visionworks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, gender identity, s exual orientation, disability, or protected veteran status.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
272739
How this job compares
Set against the 1,144 open Patient Services jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$12.5–14/hr
- US median$20–27/hr639 hourly ranges
This range's midpoint, $13.25/hr, is 42% below the US median midpoint ($23/hr) — in the lowest quarter of Patient Services hourly ranges across the US.
- Openings
- Olive Jobs lists 10 open Patient Services jobs in Kentucky and 1,144 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- UnitedHealth Group89 open
- Aspen Dental73 open
- Baylor Scott & White Health46 open
- Experience
- Patient Services postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (663 postings).
- Education
- 41 of the 1,144 open Patient Services jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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