Coordinator, Norton Medical Group Access Center, 9a-5:30p
Louisville, KYFull-time$7.25/hrSeen 2w agoSeen in employer's feed 4 days ago
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Job overview
The Coordinator schedules medical provider appointments for patients throughout the Norton Healthcare system, including primary care physicians and specialists. The role uses clinical protocols, availability, and payor source to schedule appropriately, manages requests by phone and electronically, and directs patients to suitable care options within the system.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Responsibilities
The Coord, Access Center schedules via electronic medical records system medical provider appointments for patients throughout the Norton Healthcare system, to include primary care physicians and specialists. Schedules appropriately based upon clinical protocols, availability and payor source. Manages appointment requests from both phone calls (inbound and outbound) and electronic requests. Directs patients to the best option for medical care within the Norton healthcare system.
Qualifications
Required:
One year customer service experience with external and/or internal customers
Desired:
One year experience with administration, clerical, and scheduling processes; One year experience in a high volume setting, directly interacting with and addressing customer needs; One year experience in a medical office.
Norton Healthcare is an Equal Opportunity Employer M/F/Disability/Veteran/S Exual Orientation/Gender Identity Equal Employment Opportunity is the Law
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
159888
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