Service Delivery Service Center Director

Summary

As a Service Delivery Service Center Director, you will provide strategic direction and subject matter expertise for program office service delivery. Location of position: FAS, Office of Centralized Acquisition Services Duty location to be determined upon selection. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

Major duties include but are not limited to the following: Serves as the principal authoritative expert acquisition, marketing, and outreach strategist for centralized acquisition contracting, procurement centralization, and other program office business assignments. Oversees or provides centralized acquisition/procurement centralization stakeholder business analysis, guidance, and coordination for program office subdivisions. Serves as a principal advisor and consultant to program office and primary point of contact for stakeholder management and staff on a wide variety of matters related to acquisition centralization and consolidation and business content, outreach, and partnership functions and as principal service delivery liaison establishing and maintaining mutual understanding and cooperation with a variety of entities (e.g., strategic communication, acquisition, finance, customers, vendors). Implements actions in business operations matters, ensuring adherence to content, outreach, and partnership guidelines and standards. Directs or implements business operations changes and solutions to associated problems. Communicates, leads, and/or monitors coordination of content, outreach, partnerships, process improvement, and stakeholder experience initiatives and other efforts for the wider program office. Provides overarching review and monitoring of resource allocations, financial actions, guidelines (e.g., policy, regulations), and requirements for overall program office business operations. Collects, organizes, and reviews research, development, reporting on, and documentations of business requirements, budgetary considerations, and management plans for stakeholder program content, outreach, and partnerships functions within the employing organization. Provides high level centralized acquisition technical expertise in identifying, resolving, and/or making decisions on highly complex and/or unprecedented issues related to agency partnerships, outreach functions, stakeholder engagement, and content. Provides a full range of technical and administrative supervision to and oversees the daily operations of the organization directed. Ensures agency policies and priorities are followed. Plans work to be accomplished by subordinates, sets and adjusts priorities, and prepares schedules for completing work. Finds ways to improve production and/or increase the quality of work of the organization directed. Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­ Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Undergo and pass a background investigation (Tier 5 investigation level). You must be granted this clearance before you can start the job. Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position Serve a one year supervisory or managerial probationary period, if required Any applicant tentatively selected for this position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Appointment to the position will be contingent upon a negative drug test result. Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-15 salary range starts at $163,023 per year. To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service. Specialized experience is defined as leading or managing an acquisition staff, as well as applying laws, regulations, methodologies, and policies to provide authoritative technical guidance on all issues related to an acquisition program. Such experience must have included 4 of 5 of the statements listed below: Overseeing or leading the execution of strategic direction and providing definitive subject matter expertise. Developing comprehensive market resources and managing cross-agency client engagement strategies. Coordinating cross-functional strategies to leverage common spend across federal agencies. Monitoring of resource allocations, financial actions, policy guidelines, and regulatory requirements to optimize program office business operations. Providing operational guidance and strategic advisory on administrative management to support daily decision-making and project execution.

How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and responses you provide on the application questionnaire. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment. You will be assessed on the following competencies: Supervisory Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management. Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle. If additional assessments are used, you will be provided with further instructions. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under GSA's Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.