COMMERCIAL SYSTEMS & ANALYTICS LEAD

COMMERCIAL SYSTEMS & ANALYTICS LEAD - $121,200 - $166,600 annually VulcanForms - developer of industrially scalable laser metal additive manufacturing solutions. We deliver end-to-end production by combining scalable additive manufacturing, precision machining, and advanced digital infrastructure for aerospace, defense, medical, and other essential industries. About the Role: Own and advance VulcanForms? Salesforce platform, commercial analytics, and data integrations with the Epicor ERP system. Serve as the hands-on administrator and configuration owner while building dashboards, forecasting models, data-quality programs, and commercial insights used by sales, finance, engineering, operations planning, and executive leadership. Key Responsibilities: -Serve as Salesforce system administrator and primary configuration owner -Manage the Salesforce data model, automation, validation, permissions, security, and sharing -Build and maintain reporting and dashboard tools for sales, operations, finance, and leadership -Produce analysis of win/loss trends, quote-to-order conversion, cycle times, pricing, margins, and pipeline health -Build the data models and reporting layer supporting the commercial forecast -Perform configuration, testing, deployment, release management, and change control -Own the enhancement roadmap and translate stakeholder requirements into executable plans -Manage the data connection between Salesforce and Epicor across quoting, orders, and backlog -Maintain linkages among opportunities, intake, purchase orders, and ERP records -Contribute to Salesforce-based order-capture processes that feed Epicor -Configure product catalogs, pricing rules, quote approvals, and cost and margin inputs -Develop and administer data-hygiene, governance, audit, and performance-measurement programs -Train users, maintain documentation, and provide primary platform support -Scope and manage external implementation partners while reducing reliance on outside resources Qualifications: -Five-plus years of experience spanning Salesforce platform ownership and commercial or business analytics -Direct experience as the primary administrator of a production Salesforce organization -Salesforce Certified Administrator credential -Advanced declarative configuration expertise, including Flow, complex validation logic, data-model design, and security/sharing models -Ability to frame business questions, build analytical models, and present and defend findings to leadership -Advanced Excel skills and strong SQL or equivalent data-query capabilities -Experience integrating Salesforce with an ERP system such as Epicor, including order and bookings workflows -Experience developing data-quality and governance programs and training nontechnical users -Strong communication, organization, problem-solving, and stakeholder-management skills Preferred: -Experience in manufacturing or an engineered-to-order environment where CRM data supports production or capacity planning -Salesforce Advanced Administrator or Platform App Builder certification -CPQ configuration experience -Familiarity with Power BI, Tableau, or similar business-intelligence tools -Experience managing external Salesforce implementation partners Compensation: -$121,200 - $166,600 annually *Actual compensation based on skills, qualifications, and experience. Equitable salary + equity package and comprehensive benefits, including medical, dental, vision, and life insurance, paid time off, and 401(k) with company match. Location / Team: Commercial - Devens, MA