Law Office Administrator - Boston, MA
Boston, MAFull-timePosted todayStill listed today
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At a glance
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Job overview
Cordell & Cordell’s Law Office Administrator serves as the first point of contact for potential and current clients, supporting consultations, attorney calendars, and client communications. The role contributes to client conversion and retention, with performance-based bonus opportunities. It also supports office operations through data entry, payment processing, and coordination of couriers and materials. The position is on-site Monday through Friday, 8–5.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Cordell & Cordell has the benefits you'd expect from a large national firm. We offer competitive compensation, exceptional health care benefits, and prioritize work-life balance to ensure the well-being and productivity of our employees. Our focus on family law allows us to make a meaningful impact by helping families navigate challenging and pivotal times in their lives.
Why This Role Matters
As the first point of contact for our potential and current clients, you play a critical role in shaping the client experience. You’ll ensure consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly helping clients feel supported from their very first interaction. This role also contributes directly to new client conversion and retention with bonus opportunities tied to performance.
What You’ll Do
- Serve as the primary point of contact for incoming client inquiries
- Schedule, confirm, and reschedule consultations
- Manage attorney calendars to maximize efficiency
- Conduct timely follow-up with prospective clients
- Deliver a professional, empathetic intake experience
- Enter and maintain accurate client data in our Case Management System
- Monitor and respond to calls, emails, and voicemails promptly
- Maintain an organized office and reception space
- Coordinate couriers, process servers, and marketing materials
- Process deposits, invoices, and check requests
- Handle sensitive client information with discretion and care
What We’re Looking For
We’re looking for someone who brings a blend of professionalism, reliability, and a commitment to quality client service. Ideal candidates will possess:
- High school diploma or GED
- Experience in a law office, medical office, or professional setting preferred
- Strong communication and client service skills
- Highly organized with strong attention to detail
- Ability to multitask and manage competing priorities
- Proficiency in Microsoft Office (Word, Outlook, Excel)
- Professional presence and dependable attendance (on-site, M–F, 8–5)
- Proactive, solutions-oriented mindset
Acknowledgement: The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.
Cordell & Cordell provides exceptional benefits and a great working environment including: We also offer our full-time employees the following benefits:
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Medical Plans: including HDHP, PPO, HSA and FSA
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Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
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401(k) Savings with Employer Matching
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Paid time off
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Participate in our Wellness Program and potentially earn Employer Paid health premiums!
For more information: https://cordellcordell.com/about/careers/benefits/
How this job compares
Set against the 10,333 open Client Services jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This postingNot listed
- Massachusetts median$90–130K/yr41 salary ranges
- Massachusetts median$15–27/hr242 hourly ranges
- Openings
- Olive Jobs lists 314 open Client Services jobs in Massachusetts and 10,333 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Massachusetts
- H&R Block178 open
- TD Bank38 open
- JPMorgan Chase14 open
- Experience
- Client Services postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 1 to 5 years (1,761 postings).
- Education
- This posting asks for a high school diploma; 4,248 of the 10,333 open Client Services jobs (41%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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