Director of Learning and Resources at the National Deaf Center
Austin, TXJobSeen 2 days agoSeen in employer's feed 2 days ago
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At a glance
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Job overview
The Director of Learning and Resources leads the National Deaf Center’s universal technical assistance strategy and supervises the Learning and Resources team. The role guides development and improvement of learning products, sets standards for trainings and presentations, oversees help desk and professional learning systems, and uses data and stakeholder feedback to shape priorities. It also builds external partnerships and contributes to center-wide strategy as a member of the Leadership Team.
Skills & qualifications
Skills
Full job description
Lead NDCs universal technical assistance strategy by setting priorities for learning, resources, training, webinars, help desk support, and other scalable approaches that build foundational knowledge and serve as the primary entry point to NDC services.Lead and supervise the Learning and Resources team, including setting priorities, coordinating workloads, supporting staff performance and professional growth, managing consultants and part-time staff, and ensuring alignment across learning, support, engagement, and content development activities.Guide development and continuous improvement of NDC learning and resource products, including online modules, resources, tools, certificate programs, and other professional learning materials; establish clear processes for co-design, review, accessibility, dissemination, and ongoing updates.Set center-wide standards and priorities for trainings, webinars, and presentations, including identifying strategic opportunities, strengthening consistency across NDC presentations, developing shared templates and reusable materials, and coordinating with staff across teams to ensure high-quality, accessible delivery.Oversee systems for help desk support, inquiry triage, customer service, and professional learning administration, including referral pathways, tracking and reporting processes, certificate and continuing education workflows, and escalation of more complex or systems-level needs.Use data, evaluation findings, and stakeholder feedback to guide priorities and continuous improvement, including identifying recurring needs and translating patterns into future resources, training, communications, and technical assistance priorities.Build and maintain relationships with external organizations and professional partners to strengthen learning and resource activities, expand professional development opportunities, support collaborative training and resource development, and extend the reach of NDCs universal technical assistance.Collaborate across NDC teams and contribute to center-wide strategy as a member of the Leadership Team, strengthening connections between universal, targeted, and intensive technical assistance and ensuring Learning and Resources priorities align with broader NDC goals.
How this job compares
Set against the 1,354 open Learning and Development jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- Texas median$101–161K/yr48 salary ranges
- US median$20–25/hr112 hourly ranges
- Openings
- Olive Jobs lists 94 open Learning and Development jobs in Texas and 1,354 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN (this employer)8 open
- Capital One4 open
- 7-Eleven3 open
- Experience
- Learning and Development postings that state a minimum ask for 6 years of experience at the median; the middle half ask for 4 to 8 years (1,134 postings).
- Education
- 401 of the 1,354 open Learning and Development jobs (30%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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