Security Guard - Service Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Full Time Service Desk in INDIANAPOLIS, IN , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional at a financial institution location, you will serve as a welcoming, visible presence while supporting access control, visitor management, and security-related procedures. You will provide exceptional customer service, communicate professionally with employees and guests, and help maintain a secure environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $18.91 / Hour

Job Schedule:

Day Time

Mon07:00 AM - 03:00 PM

Fri07:00 AM - 03:00 PM

Sat07:00 AM - 03:00 PM

Sun07:00 AM - 03:00 PM

What You'll Do:

• Provide exceptional customer service at the front desk of a financial services location by following site-specific procedures and security-related policies.

• Greet employees, clients, and visitors professionally; verify access credentials; and manage visitor sign-in and badge processes in accordance with site requirements.

• Monitor access points, visitor activity, and security-related systems from a stationary post, escalating irregularities according to established procedures.

• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, coordinating with appropriate personnel and emergency responders as needed.

• Maintain accurate visitor, incident, and access-related records while communicating clearly with site contacts and Allied Universal leadership.

Minimum Requirements:

• CPR and First Aid certification is preferred.

• Access control and badge experience is preferred.

• Customer service experience is preferred.

• Comfortable using a computer or tablet is preferred.

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

• Possess a high school diploma or equivalent.

• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

• Career Growth: Get paid training and access to career growth opportunities.

• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2026-1746654

Location: United States-Indiana-Indianapolis

Job Category: Security Officer, Security Guard