Federal Work Study - Student Success Representative

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Job Title: Federal Work Study - Student Success RepresentativeAgency: Georgia Northwestern Technical College Job Requisition ID: JR0000007907Shift: Any (United States of America)Compensation Details: $14 PER HOUR

BENEFITS: NO BENEFITS ARE AVAILABLE FOR FEDERAL WORK STUDY POSITIONS Job Description:

Federal Work Study Student Success Representative Part Time Floyd County Campus

Job Summary:

Georgia Northwestern Technical College is seeking qualified applicants for the position of Federal Work Study (FWS) position of Student Success Representative to be located on the Floyd County Campus and will be required to travel to other campuses to meet operational requirements. This position will report to the Director of Student Success. This position will help support the daily operations of the Student Success Department, which may include assisting at the Help Center front desk, answering telephone calls, and providing appropriate information and assistance to prospective and current students, faculty, staff, visitors, and the general public. This position requires an on-campus work environment presence and does not offer a telework option. The successful candidate will be actively enrolled as a student and can work up to nineteen (19) hours per week. Work hours may vary occasionally based upon operational needs. Students cannot work during scheduled class times, holidays, or outside business hours (8 am to 4 pm).

Duties/Responsibilities:

• Greet and assist students, staff, and visitors in person, by phone, and via email in a courteous and professional manner
• Assist with filing, scanning, copying, and organizing student documents
• Perform data entry tasks accurately and maintain confidentiality of student records in accordance with FERPA guidelines
• Perform other duties as assigned to support office efficiency

Competencies:

• Ability to maintain a high level of professionalism and confidentiality
• Excellent verbal and written communication skills
• Basic proficiency in in technology in an office setting
• Maintain a customer service-oriented attitude
• Ability to work as a team member or independently in a fast-paced environment
• Dependable, punctual, and detail-oriented
• Good customer service skills and a willingness to learn

Eligibility Requirements:

• Students must have a current and complete FAFSA on file
• Students must be a US Citizen, permanent resident alien, or other eligible classification of non-citizens
• Student must demonstrate significant unmet financial need as determined by GNTC according to federal guidelines based on their FAFSA application
• Students must be enrolled at GNTC and registered in 6 or more credit hours during the semesters they are working
• Students must be in good academic standing at the institution and maintain Satisfactory Academic Progress (SAP)
• Students must be able to pass a mandatory background check

Physical Demands:

Work is typically performed in a classroom or office environment with intermittent sitting, standing, or walking in various settings. The employee occasionally lifts or moves objects to a light to medium weight. Full range of hand and finger motion may be utilized for data entry purposes. If the job involves driving, physical requirements include the ability to operate a vehicle and sit for extended periods.

Salary: $14.00 per hour

Benefits: No benefits are available for Federal Work Study positions.

Application Deadline: Open until filled.

Application Process:

All application packets MUST be completed via the Team Georgia Careers website: https://careers.georgia.gov/. We do not accept applicant resumes, transcripts, etc. in any other format except through the application process on the Team Georgia Careers website. In order for your application to be considered complete, please attach Resume, professional references, and education credentials such as licenses, certifications, and transcripts, if applicable and those will be verified prior to beginning employment. Pursuant to college policy, a thorough background investigation, including a criminal history records check, shall be conducted on all candidates prior to employment. Some positions may require a motor vehicle record search, credit history and drug screen. No phone calls or emails please.

A Unit of the Technical College System of Georgia

Equal Opportunity Employer

A unit of the Technical College System of Georgia, as set forth in its student catalog, GNTC complies with the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of or otherwise subjected to unlawful discrimination, harassment or retaliation under any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. Title IX and Equity Coordinator: Linda McEntire, Floyd County Campus, Building I Room 105, 706-516-5184, [email protected].

Minimum Qualifications: High school diploma or GED - Financial need and PELL eligible - Be enrolled as a student at the location seeking employment - Satisfactory academic progress for Federal Student Aid programs Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.