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Client Advisor - Sherman Oaks

Rebag

Sherman Oaks, CAJob$20–23/hrPosted 1 day agoStill listed today

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At a glance

Compensation
$20–23/hr
Location
Sherman Oaks, CA
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Rebag’s Store Experience Lead builds customer relationships, captures leads, and converts them through product presentations and follow-through. The role supports sales peers, educates customers about resale, and helps develop the in-store experience. Success is measured by new-business conversion and customer advocacy. The position also involves processing transactions, maintaining customer information, and helping the sales team meet sales quotas.

Skills & qualifications

RequiredNice to have

Skills

E-Commerce, nice to haveAdvisor, nice to haveLuxury Goods, nice to haveNew Business, nice to haveLuxury, nice to haveFollow Through, nice to haveTeamwork, requiredCross-Functional Collaboration, requiredOrganization, requiredPrioritization, requiredTime Management, requiredAttention to Detail, requiredMulti-System Use, requiredResale Industry Knowledge, requiredConversational Skills, requiredFashion, requiredSustainability, requiredTechnology Savvy, requiredSelf-Motivation, requiredGoal Achievement, requiredStanding for Long Periods, requiredLeadership, requiredLifting 40 Lbs, required

Qualifications

Legal Right to Work in the United States, requiredWeekend and Evening Availability, required

Full job description

Company

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role Description:

Our Sr. Store Experience Leads are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for building rapport, capturing leads, and converting them through a charismatic presentation of our product and superb follow-through.

You will be challenged to support and manage your sales peers, build customer relationships, educate others about resale and match the benefits of selling their once loved luxury items to the needs of your customers. You will also assist leadership and training teams in the development of the in-store experience within the team. At the end of the day, you will be measured and rewarded for your ability to convert new business and also your ability to create Rebag fans who will tell our story to their friends and family.

To succeed at Rebag, you must be energetic, highly organized, and hard-working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Job Responsibilities:

  • Welcome customers to Rebag by making their journey and understanding of Resale a memorable and exciting experience.

  • Identify and overcome objections and obstacles, including quoted items, financing options, and customer education, and resale pricing.

  • Coordinate all aspects of the sellers' final transaction, including receipt of final payment.

  • Contribute ideas toward improving the Rebag's sales and trade experience, as well as back-end processes and procedures.

  • Demonstrate a mastery of all Rebag products and services. Keep up with industry trends and best practices.

  • Proactively and consistently update our CRM system to ensure accurate customer experience information is captured to build stronger rapport.

  • Ensure opening and closing procedures are to standards

  • Assist management in developing the sales team to deliver best-in-class knowledge and experience to every customer that walks in to the boutique

  • Lead the sales team to success by achieving monthly sales quota

  • Assist and perform required tasks with attention to detail to ensure all transactions both in sales and submissions are properly processed

Requirements:

  • Team-oriented and possesses the ability to work cross-functionally with other groups.

  • Strong organization, prioritization and time management skills; highly attentive to detail.

  • Ability to work across multiple systems.

  • Enthusiastic and passionate about the changes in the resale industry.

  • Relatable and conversationalist not afraid of getting to new faces

  • Passion for Fashion and Sustainability

  • Tech Savvy

  • Self-starter who likes to enjoy a new challenge

  • Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to

  • Comfortable standing on your feet for long periods of time

  • Lead by example at all times

  • Ability to work weekends and evenings

  • Ability to lift a maximum of 40 lbs based on needs of the role.

  • Legal right to work in the United States.

Salary Range: $20-$23 hourly

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How this job compares

Set against the 7,074 open Retail Sales jobs on Olive Jobs, counted November 11, 2026.

Pay
  • This posting$20–23/hr
  • California median$20–22/hr494 hourly ranges
  • US median$18–21/hr3,593 hourly ranges

This range's midpoint, $21.50/hr, is close to the California median midpoint ($21/hr) — in the middle half of Retail Sales hourly ranges in California.

Openings
Olive Jobs lists 610 open Retail Sales jobs in California and 7,074 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in California
Experience
Retail Sales postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (1,409 postings).
Education
26 of the 7,074 open Retail Sales jobs (under 1%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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