Business Intelligence Analyst

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by providing quantitative and qualitative analysis of portfolio performance, identifying key trends, patterns, risks, and opportunities that enable data-driven decision-making. Conduct in-depth research using internal and external data, perform industry and competitive benchmarking, monitor market developments, and assess performance and emerging trends. Leverage business intelligence and querying tools to analyze data, build dashboards and reports, and translate findings into thoughtful, actionable insights presented to leadership. Develop an understanding of business needs, objectives, and key performance drivers while independently solving straightforward analytical problems and contributing to research and analysis of increasing scope and complexity. Build proficiency in analytical techniques, research methods, business intelligence tools, and effective communication of insights through reports, presentations, and leadership discussions..

Responsibilities

• Follow standard procedures to create and/or update moderately complex reports and dashboards

• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions

• Contribute to reports and in-depth research that evaluate key performance indicators, identify trends and patterns, and provide meaningful insights to support business decisions.

• Communicate findings and insight to peers and up to senior level management

• Create specifications for reports and analysis based on business needs and required or available data elements

• Collaborate with team members and participate in team projects and initiatives

Qualifications

• 2+ years of work experience in data analysis and reporting

• Working proficiency in SQL for querying and analyzing data; familiarity with R and/or Python is preferred

• Knowledge of data integration, cleaning and validation techniques

• Strong data analysis, research and interpersonal skills

• Basic understanding of business and operating environment

• Effective skill using business intelligence applications and/or cloud services

• Effective skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis

• Working knowledge of various data structures and the ability to manipulate data within visualization tools such as Tableau and Power BI

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM

Location:

• 820 Follin Lane, Vienna, VA 22180

• 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026

• Yello and WayUp Top 100 Internship Programs 2025

• Computerworld® Best Places to Work in IT 2026

• Most Loved Workplace – America’s Top Most Loved Workplaces® 2025

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America 2026

• Military Times 2025 Best for Vets Employers

• Forbes® 2026 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2026 Handshake Early Talent Award

• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page (https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits) of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 33482