Administrative Assistant / Medical Records (Aiken)

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Medical Records (Aiken), who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center (ABMHC), 1135 Gregg Hwy, Aiken, SC 29801.

As the Administrative Assistant / Medical Records (Aiken), you support the recovery of persons served at ABMHC with the primary tasks of performing, under limited supervision, medical records, assisting with vitals, and administrative functions at agency.

Responsibilities for the Administrative Assistant / Medical Records (Aiken) include:

• Ensure medical records and compliance by processing all medical records requests promptly in compliance with BHDD policies including audits, patient, legal, and clincial requests.

• Maintain up-to-date patient files by ensuring all required documentation is accurately added to the electronic record import section.

• Prepare and index legacy paper charts for formal archiving and storage.

• Provide administrative clinical support by providing core administrative tasks across the agency, including patient registration, front desk reception coverage and notary services for the office.

• Perform clinical prep for patients receiving medical services by accurately taking and recording vital signs, including blood pressure, height, and weight.

• Manage administrative tasks of supply management, office lobby, office key management and security, and opening and closing duties.

• Optimize revenue by maximizing center revenue by tracking, verifying, and ensuring the timely processing of all patients prior authorizations and self-pay payments.

• Professionally engage and participate actively in all required supervision meetings, staff trainings, and agency assemblies.

• Demonstrate effective interpersonal communication skills while showing an understanding and appreciation of individual and group differences.

• Adhere strictly to Corporate Compliance, Risk Management, and DOFS policies while completing all documentation according to BHDD and QA standards.

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related experience.

• One year experience in a healthcare setting.

Additional Requirements:• Ability to lift 5 pounds and operate a state vehicle.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must:

• Have good written and oral communication skills; attention to detail; knowledge of HIPAA/Privacy Laws; flexibility, dependability, good time management and organizational skills.
• Have knowledge of the principles, policies and practices of office management.
• Have the ability to effectively plan, organize and prioritize work activity.
• Have the ability to exercise judgement.
• Receive limited supervision and support from immediate supervisor.
• Be responsible for BHDD/OMH/ABMHC policies.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

This position is essential and may be called back during crises/disasters/emergencies.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.