Site Reliability Engineer

Description

Robert Half is actively partnering with an Austin-based client to identify a Site Reliability Engineer (contract). In this role, you are responsible for the reliability, scalability, and operational excellence of enterprise workflow orchestration and automation platforms. This role is onsite in Austin, Tx.

Key Responsibilities:

Operations & Reliability (Approximately 50%)

• Act as a primary escalation point for workflow orchestration and enterprise scheduling platforms, supporting incident response, root cause analysis, and long-term resolution efforts.

• Establish, manage, and continuously improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budget frameworks.

• Monitor platform performance, health, and capacity while proactively identifying potential issues before they impact business operations.

• Partner with application, data, and engineering teams to troubleshoot workflow failures, dependency issues, and scheduling challenges.

• Perform platform maintenance activities, including upgrades, patching, and configuration management.

• Collaborate with security teams to strengthen platform security, address vulnerabilities, and maintain compliance standards.

• Participate in on-call rotations and maintain operational documentation, runbooks, and escalation procedures.

Platform Engineering (Approximately 50%)

• Design and implement tooling, automation, and self-service capabilities that improve platform usability and reduce operational effort.

• Lead or contribute to modernization initiatives, including workload migrations, deployment automation, infrastructure optimization, and adoption of cloud-native services.

• Develop and maintain Infrastructure-as-Code (IaC) solutions using tools such as Terraform, Helm, Ansible, or similar technologies.

• Create and enhance observability capabilities through dashboards, alerting, logging, and monitoring solutions.

• Establish platform standards, governance models, and best practices to support adoption across engineering teams.

• Participate in architectural reviews and contribute to the long-term platform strategy and roadmap.

• Promote automation-first practices that improve reliability, consistency, and operational efficiency.

Requirements

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

• 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Infrastructure Engineering roles.

• Strong experience supporting workflow orchestration, scheduling, or automation platforms in enterprise environments.

• Deep knowledge of Linux administration and experience working within cloud-based infrastructure environments.

• Experience with public cloud platforms such as AWS, Azure, or Google Cloud Platform.

• Strong Python development skills for automation, tooling, and operational improvements.

• Experience with scripting languages such as Bash, PowerShell, or Shell scripting.

• Hands-on experience with containerization and orchestration technologies including Docker and Kubernetes.

• Experience building and supporting CI/CD pipelines and automated deployment processes.

• Strong understanding of observability practices, including metrics, logging, tracing, monitoring, and alerting.

• Experience managing production incidents and driving issues through resolution.

• Excellent communication skills and the ability to work effectively across technical teams.

• Proven track record of automating manual processes and improving operational efficiency.

Preferred Qualifications

• Experience supporting enterprise workload orchestration or job scheduling platforms.

• Experience with managed workflow orchestration services in cloud environments.

• Familiarity with modern data platform technologies and large-scale data processing ecosystems.

• Experience migrating workloads from legacy scheduling tools to modern orchestration frameworks.

• Knowledge of reliability engineering concepts, including SLO design, error budget management, and service health monitoring.

• Experience supporting highly available, distributed applications in cloud-native environments.

• Exposure to platform modernization, cloud migration, or infrastructure transformation initiatives.

Contract Benefit Offerings:

• Healthcare (medical, dental, and vision plans)

• 401(k) and retirement plans

• Commuter benefits

• Employee and vendor discounts

• Employee Assistance Program (EAP)

• And many more!

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