Manager of Outpatient Pharmacy

JOB REQUIREMENTS: Overview Are you a passionate pharmacy leader ready to make a difference? Join our team and lead a dynamic retail pharmacy operation focused on exceptional patient care, outstanding customer service, and operational excellence. In this rewarding role, you'll empower and develop staff, oversee financial performance and daily operations, ensure regulatory compliance, and help drive new business opportunities. Shift: Monday to Friday Day Shift Hours Schedule: 40 hours per week Essential Duties and Responsibilities Organizes retail pharmacy activities to ensure quality service. Responsible for interviewing, hiring, orientation schedules, discipline and counseling of technical staff. Works with Lead Pharmacist on annual evaluations of technicians and cashiers. Encourages ongoing education and tracks said for all staff. Compiles daily financial data for monthly reporting to accounting and monitors financial performance. Responsible for departmental fiscal planning, purchasing of supplies, and budgeting. Responsible for implementation of new retail pharmacy startups and business expansion, as necessary. Ongoing development and implementation of policies and procedures, ensuring regulatory compliance are accomplished through working with lead pharmacists. Works to assure customer satisfaction and provides service recovery when necessary. Schedules regular department meetings and completes all appropriate reports in a timely manner. Coordinates with hospital pharmacy as appropriate. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands... For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CC5EE3B80FAF4356