
Multimedia Technical Staff, Technology Services, Moody College of Communication
Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The Multimedia Technical Staff member produces digital audio and video content for instructional projects and advises clients on software applications and computer hardware peripherals. The role supports studio productions, editing labs, teaching stations, and post-production rooms; provides user instruction and technical support; and collaborates with university and third-party technicians to maintain and develop technology infrastructure.
Skills & qualifications
Skills
Full job description
Produce digital audio/video content for instructional projects. Advise clients on the use of various software applications and computer hardware peripherals, including web publishing, non-linear digital video editing, interactive and multimedia publishing. Coordinate recording and video conferencing for the College's Academic and Professional pursuits. Provide effective and efficient communication with clients and team members. Demonstrate good customer service. Provide instruction to users and team members for the use and application of created instructional content. Provide wiki documentation on commonly needed actions in these areas.Support 3 camera studio productions ensure technical setup is to broadcast specification, assist student with various positions in 3 live production, including camera operation, lighting, audio mixing, IFB, video recording, playback, camera calibration. Provide wiki documentation on commonly needed actions in these areas.Assist with operation aspects of the specialized Editing Labs, Teaching Stations and individual Post-Production Rooms to minimize downtime and ensure usability of lab systems during open hours. Monitor the status of the facilities and sees to their maintenance as needed, including updates, patching, configuring and troubleshooting. Assist with supervision and task assignment of student proctors.?Act as second tier support for others on the technology team, providing specialized knowledge. Develop technology infrastructure that supports Technology Services. Collaborate with University, non-helpdesk and other third party technicians.Act as second tier support for others on the technology team, providing specialized knowledge. Develop technology infrastructure that supports Technology Services. Collaborate with University, non-helpdesk and other third party technicians.Other related functions as assigned
How this job compares
Set against the 4,047 open Technical Support jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- Texas median$74–109K/yr67 salary ranges
- Texas median$23–35/hr51 hourly ranges
- Openings
- Olive Jobs lists 266 open Technical Support jobs in Texas and 4,047 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN (this employer)32 open
- Apple23 open
- Oracle10 open
- Experience
- Technical Support postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (2,645 postings).
- Education
- 369 of the 4,047 open Technical Support jobs (9%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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