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AV Classroom Support Technician, College of Fine Arts

UNIVERSITY OF TEXAS AT AUSTIN

Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
No compensation found
Location
Austin, TX
Work Authorization
Not specified

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Job overview

The AV Classroom Support Technician provides front-line Tier 1 classroom support, assists with AV upgrades and networking, and helps manage device inventory and deliveries. The role also supports Tier 2 repair and maintenance and assists the AV team with setup, operation, and breakdown for College of Fine Arts events. Additional duties include cage reorganization, surplus runs, inventory assistance, and classroom documentation updates.

Skills & qualifications

RequiredNice to have

Skills

Tier 1 SupportAV InstallationNetworkingAV Repair and MaintenanceAV Event Support

Full job description

Live Classroom Support: Main front line Tier 1 support call response, remediation and documentation.Backend Classroom Support: Assist with preparation, installation and inventory of life cycle AV upgrades.Networking Assistance: Assist with local networking infrastructure and devices.Incoming/outgoing deliveries: Assist with the intake and local delivery of device inventory and tracking.Repair/Replace/Maintenance: Assist the AV Team with Tier 2 support, research, repair/replace and maintenance.College of Fine Arts AV Event Support: Assist AV Team with AV set-up, operation and breakdown for college events.Additional DutiesCage reorganizationCCART and Surplus runsAssist SysAdmin with inventoryOperational checklist and Classrooms device wiki updates

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