Skip to main content
Gulfstream logo

Desktop Support Analyst

Gulfstream

Savannah, GAJobSeen todaySeen in employer's feed today

See where you stand before you apply. No sign-up to start.

You apply on the posting's application page, with no Olive account needed.

Watch jobs like this.

Don't just apply. Show up ready.

Olive works from this exact posting.

At a glance

Compensation
No compensation found
Location
Savannah, GA
Work Authorization
Not specified

Olive focuses on jobs in the United States, including remote roles you can work from there.

Job overview

The Desktop Support Analyst provides guidance and on-site executive support for installed products and applications. The role primarily supports C-suite executives and their support staff, delivering timely, competent, and professional assistance. It also provides technical support and training to customer staff and helps explain complex technical issues in non-technical terms.

Skills & qualifications

RequiredNice to have

Skills

Software Installation, nice to haveSoftware Troubleshooting, nice to haveDesktop Support, nice to haveWindows, nice to havePC Support, nice to haveProblem Solving, nice to haveCustomer Service, nice to haveITIL Incident Management, nice to haveInterpersonal Skills, nice to haveAnalytical Skills, nice to haveAssessment, nice to havePlanning, nice to haveVerbal Communication, nice to haveWritten Communication, nice to haveEnglish, required

Qualifications

Associate's Degree or Equivalent, nice to haveComputer Science or Related, nice to haveDesktop Support Experience, nice to haveEnglish Language Ability, required

Full job description

[[extTitle]] in [[location]]

Unique Skills:

[[cusuniqSkills]]

Education and Experience Requirements

Associate's Degree or equivalent combination of education and experience to successfully perform the essential functions of the job. Degree in Computer Science, Management Information Systems, or technology related field highly preferred. Entry level position. Experience providing desktop technical support preferred..

Position Purpose:

Provide guidance and on-site executive support for installed products and applications in a timely, competent and highly professional manner. This role will primarily provide support for C-suite executives and their support staff.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

  • Provide technical support and guidance on software installation, utilization and troubleshooting to ensure successful implementation.

  • Analyze the customer's technical environment and explain complex issues to customers in a non-technical way in order to maintain customer satisfaction.

  • Observe and report on activities used to support customers; provide ideas, input, and innovation throughout the development process.

  • Provide technical support to executive management and designated VIPs, and training to customer staff.

Perform other duties as assigned.

Other Requirements:

  • Ability to provide technical support service delivery within established guidelines.

  • Desktop/windows/PC expertise.

  • Problem solving and customer facing skills.

  • Deep understanding of the ITIL Incident Management Process.

  • Excellent interpersonal skills to effectively interact with internal/external clients/vendors.

  • Excellent analytical, assessment, planning, verbal and written communications skills.

  • Soft skills and technical skills that contribute to client satisfaction.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer. This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: [[id]]

Category: [[customString3]]

Percentage of Travel: [[custravRequired]]

Shift: [[cusShift]]

Employment Type: [[filter2]]

Posting End Date: [[custextPostEndDate]]

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Legal Information (http://www.gulfstream.com/legal\_notice.htm) | Site Utilities (http://www.gulfstream.com/utilities/) | Contacts (http://www.gulfstream.com/contacts/) | Sitemap (http://www.gulfstream.com/sitemap.htm)

Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company (http://www.generaldynamics.com/) .

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

How this job compares

Set against the 685 open Desktop Support jobs on Olive Jobs, counted November 13, 2026.

Pay
  • This postingNot listed
  • US median$60–75K/yr203 salary ranges
  • US median$25–30/hr250 hourly ranges
Openings
Olive Jobs lists 19 open Desktop Support jobs in Georgia and 685 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most across the US
Experience
Desktop Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (503 postings).
Education
23 of the 685 open Desktop Support jobs (3%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.

Prepare for this role

You've read the whole posting — now see how you match it.