QUALITY ASSURANCE AUDITOR | THUR-SAT
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Job overview
The Quality Assurance Auditor Technician audits, inspects, and documents processes in the Inserting department to help ensure products meet quality standards and customer specifications. The role includes checking printed and inserted materials, verifying job information, responding to machine quality alerts, documenting defects, and supporting corrective actions and audit readiness. The schedule is Thursday through Saturday overnight, with every other Sunday depending on volume.
Skills & qualifications
Skills
Qualifications
Full job description
Job Position: Quality Assurance Auditor
Reports to: Quality Assurance Manager
Department: Inserting
Classification: Overtime Eligible
PCI Group is the leading provider of mission critical communications for businesses where security of customer-centric data is paramount, precision and accuracy are crucial, and compliance is a must.
Job Summary:
The Quality Assurance (QA) Auditor Technician plays a pivotal role in maintaining PCI Group’s commitment to excellence. This position is responsible for auditing, inspecting, and documenting the internal processes within the Inserting department. The primary objective is to ensure that all products meet our stringent quality standards, and that customers receive flawless output with no variations, defects, or missing components. This role requires a keen eye for detail, a deep understanding of quality assurance principles, and the ability to work collaboratively across teams to drive continuous improvement.
Some General Duties/Responsibilities:
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Perform audits and visual inspections to ensure printed and inserted materials meet quality and customer specifications.
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Review job tickets and verify materials, taglines, and sequence numbers for accuracy.
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Respond to machine quality lights for live divert checks and approve first pieces before full production.
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Stop production and document any quality defects such as blurry print, missing inserts, or damaged materials.
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Tag non-conforming products with red HOLD forms and notify appropriate personnel for segregation and review.
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Complete and follow up on Corrective Action Reports (CARS) and assist with internal and external audit readiness.
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Verify and record hand-stuff and damage values accurately on QA sheets.
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Ensure all diverted packages are tracked and reported on Reconciliation Reports.
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Report quality issues, discrepancies, or procedural gaps to the Quality Assurance Manager or other management.
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Perform additional duties and responsibilities as directed by the Quality Assurance Manager.
Education/Experience:
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High School Diploma or G.E.D.; a vocational or technical school diploma or certificate in a related field is preferred.
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Proficiency in reading and writing English, with the ability to effectively communicate both verbally and in writing.
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Required background in quality control or quality assurance.
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Advanced proficiency in MS Office, particularly Word, Excel, and Outlook. Experience with report writing and preparing professional correspondence is required.
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The candidate should have a working knowledge of report writing, preparing professional verbal and written correspondences and email.
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Strong computer skills, including the ability to navigate production software, understand workflow processes, and accurately interpret job tickets.
Physical Demands:
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent hearing and talking required. Must be able to stand and move for long hours May be required to lift up to 40 lbs.
Note: PCI Group retains the discretion to add to or change the duties of this position at any time.
Thursday, Friday, Saturday, and every other Sunday | Thursday through Saturday 7:00PM to 7:00AM | Sundays depending on volume is 6 to 12 hour shifts
How this job compares
Set against the 1,436 open Quality Control jobs on Olive Jobs, counted November 9, 2026.
- Pay
- This postingNot listed
- US median$82–131K/yr403 salary ranges
- US median$25–29/hr451 hourly ranges
- Openings
- Olive Jobs lists 70 open Quality Control jobs in North Carolina and 1,436 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Experience
- Quality Control postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (1,004 postings).
- Education
- This posting asks for a high school diploma; 756 of the 1,436 open Quality Control jobs (53%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 9, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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