Regional Datacenter Business Operations Program Manager
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Job overview
The Regional Datacenter Business Operations Program Manager leads regional efficiency, vendor management, supplier assurance, and financial-management initiatives for datacenter operations. The role analyzes costs, develops governance and performance measures, manages supplier contracts, and partners across operational and corporate teams to scale improvements. It also simplifies and automates processes and supports budgeting, forecasting, and strategic projects.
Skills & qualifications
Skills
Qualifications
Full job description
As a Regional Business Program Manager your performance objectives include: Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric services Operate with a consultant mindset: quickly assess complex or ambiguous business challenges, create structure, and own initiatives from concept through implementation with clear objectives, milestones, governance and measures of success Assist in preparation of quarterly spend management review materials at datacenter site and regional level Analyze controllable cost per kW and other operational cost drivers to identify trends, variances, underlying drivers and opportunities for structural improvement Stand up and mature the regional operational efficiency program, including intake, prioritization, governance, tracking, reporting and benefits realization, with clear baselines and defensible benefit methodologies Own and evolve the strategic vendor management program, including operating rhythms, governance, performance expectations and accountability, and manage supplier contracts end to end (procurement engagement, cost/terms negotiations, change orders, scorecards, recurring business reviews) Establish and own a Regional Supplier Assurance program that provides consistent visibility into supplier health, performance, risk and compliance, with KPIs, scorecards, escalation mechanisms and corrective-action follow-through Support organizational financial management, budgeting, and forecasting Evaluate cost savings opportunities and implement strategic projects to realize savings, with forward-looking indicators that show what is driving cost and where intervention is required Partner with regional and global teams to identify, evaluate and scale efficiency initiatives and best practices, maintaining an integrated portfolio of initiatives and measuring impact across spend, time, people and productivity Identify inefficient, fragmented or manual processes and lead efforts to simplify, standardize and automate them, with mechanisms to sustain improvements beyond initial implementation Serve as a cross-functional enabler across Operations, Finance, Procurement, Sourcing, Engineering and Global Business Operations, influencing without direct authority and driving teams to clear decisions and accountable execution Ability to work independently in a remote workplace setting Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences. Process and Technology: Demonstrate a solid understanding of IT and CE environments including operational processes and industry best practices. High School Qualification or equivalent AND 3+ years' experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience These requirements include, but are not limited to the following specialized security screenings: Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years' experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years' experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience 5+ years' experience in the development of tools and apps utilizing Power Apps, Power BI, Power Automate, Azure DevOps, Sharepoint, Dynamics 5+ years' experience providing business support in a 24x7x365 production environment 6+ years of relevant finance, planning or analysis work experiences with analytical foundation Knowledge or background supporting AI Demonstrated PowerPoint, Excel, Power BI and Power Platform skills (Power Apps, Power Automate and Azure DevOps a plus) Experience in datacenter, critical environment, supply chain or large-scale infrastructure operations Demonstrated ability to manage multiple work streams and prioritize as needed Experience owning a strategic vendor management, supplier performance or supplier assurance program, including scorecards, governance rhythms and business reviews Demonstrated partnering capabilities, including the ability to influence others without direct authority and appropriately push back when required Experience standing up an operational efficiency or continuous improvement program with defined intake, prioritization and benefits tracking Prior experience in driver-based cost analysis, including controllable cost per kW or similar unit-cost metrics
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