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Office Assistant I - Dental, Coudersport

UPMC

Coudersport, PAJobSeen 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Coudersport, PA
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Act 31 Child Abuse Reporting, required

Job overview

The Office Assistant I supports dental office operations by scheduling and coordinating patient appointments, assisting patients in person and by phone, and maintaining demographic and insurance information. The role also handles patient check-in and check-out, prepares charts, updates physician schedules, completes paperwork, and uses financial management systems for billing-related tasks. The schedule is Monday through Friday, 9:00 AM to 5:30 PM, with no weekends or major holidays.

Skills & qualifications

RequiredNice to have

Skills

Appointment Scheduling, nice to havePatient Registration, nice to haveMedical Terminology, nice to haveWord Processing, nice to haveComputer Skills, nice to have

Qualifications

High School Diploma or GED, required1 Year Work Experience, requiredAct 31 Child Abuse Reporting, requiredAct 33 Clearance, requiredAct 34 Clearance, requiredAct 73 FBI Clearance, required

Full job description

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments. Obtains and enters complete demographic and insurance information.

  • Schedule:

  • Monday - Friday | No weekend or Major Holidays

  • Dayshift | 9:00 AM - 5:30 PM

Responsibilities:

  • Verify necessary information and records in the medical record and computerized scheduling system.

  • Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

  • Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

  • Maintain clean, orderly waiting area including beverage area and reading materials.

  • Prepare patient charts for upcoming appointments.

  • Answer telephone, screens calls, takes messages, and provides information.

  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

  • Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

  • Answer questions regarding patient appointments and testing.

  • Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.

  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

  • Other duties as assigned

  • High school diploma or GED is required.

  • 1 year work experience, preferably in a medical office setting.

  • Knowledge of medical terminology preferred.

  • Word processing and computer experience preferred.

Licensure, Certifications, and Clearances:

  • Act 31 Child Abuse Reporting with renewal

  • Act 33 with renewal

  • Act 34 with renewal

  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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