Care Manager RN 2

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Location: Rowlett, TX

Setting: Case Management

Schedule: Full Time- Mon-Fri

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

As a Care Manager RN 2, you play a vital role in patient care. Assess and coordinate care using guidelines to manage services effectively. Serve as a care provider, case manager, and mentor, aiming for quality outcomes by managing resources efficiently.

Essential Functions of the Role

• You will manage care plans, working with our health care team and using medical best practices.

• You will establish patient care management plans. This includes crafting interventions, establishing treatment goals, and setting self-management goals.

• Your role is to assess the needs of the patient and family, including healthcare, education, and psychosocial needs.

• You will help patients manage health conditions, educate through visits, calls, and guide adherence to care plans.

• You will research and recommend resources for various patient needs, both medical and non-medical. Your role includes smoothly coordinating services between programs.

• You will earnestly partake in identifying and problem-solving care coordination inefficiencies, thereby facilitating optimal care.

• You will mediate between hospitals, primary caregivers, specialists, and post-acute partners in your role.

• You'll guide staff, improve processes, and address questions as a skilled in care management workflows.

• Your constant effort towards staff retention, which includes responding promptly to their concerns, will be highly valuable.

• You will oversee new staff orientation, support preceptors and novices, evaluate performance, and provide feedback to managers. Participating in staff interviews is important.

Key Success Factors

• A specialty certification would be advantageous.

• Being knowledgeable about care management, resource allocation, and utilization management will be key.

• You should possess skills in assessing and managing patient care.

• Effective verbal and written communication skills are essential.

• You should have strategic, critical thinking capabilities for problem-solving and addressing concerns.

• You will need the ability to monitor and record patient progress against a care plan.

• You should be able to assist patients in accessing community resources.

• You must cooperate with everyone in the medical field, inside and outside the organization, for success.

• You should be able to assess, adapt to, and respond calmly to a fluctuating and crisis-prone environment.

• You'll need to maintain confidentiality regarding all aspects of patient info, conforming to all pertinent policies and regulations.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• Associate Degree

• A minimum of (3) three years of relevant work experience

• Must possess a current and valid Registered Nurse license (RN)

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.