Visitor Services Assistant, The Harry Ransom Center
Austin, TXJobSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
The Visitor Services Assistant welcomes visitors and tour groups to the Harry Ransom Center and provides assistance with its collections and exhibitions. The role supports visitor services volunteers, processes donations and merchandise sales, maintains gift shop inventory, and helps coordinate tours and volunteer activities. It also gathers visitor feedback and information, prepares shop financial reports, and contributes research and recommendations related to the Visitor Services desk.
Skills & qualifications
Skills
Full job description
Welcome visitors and tour groups; provide collection and exhibition assistance to visitors of the Ransom Center galleries. Work collaboratively with visitor services volunteers.Process donations and merchandise sales as part of the Visitor Services team, using a credit card machine and cash handling. Establish and record sales and receipts, using a point-of-sale program. Restock merchandise in the gift shop. Prepare shop financial reports.Update volunteer website with exhibition research and policies.Collect email addresses, visitor numbers, and conduct visitor experience surveys with visitors to the Center.Assist with scheduling and training for Visitor Services volunteers. Assist in scheduling and confirming group and school tours. Provide recommendations and research on Visitor Services desk role and activities.Other related functions as assigned.
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