Process Improvement Manager - Corp

Job Identification 365565

Job Category Corporate Store Operations

Job Schedule Full time

Travel Required No

Willing to Relocate No

Job Description

Job Details Duties & Responsibilities:

• Lead and support key cross functional and strategic projects using structured project management methodologies that deliver significant value to Dollar General. Define project scope, timelines, milestones, resources, and success metrics. Ensure alignment with business priorities and track progress against established plans.

• Apply formal project management practices, including project planning, status reporting, risk management, and stakeholder communication. Maintain clear documentation and ensure consistent execution standards across projects.

• Rigorously support the identification, evaluation, implementation and execution of processes that improve the efficiency and effectiveness of Dollar General. Support strategic planning, process review and improvement projects to enhance corporate performance.

• Analyze processes and performance through data collection, time studies, and productivity assessments. Identify root causes, evaluate improvement opportunities, and recommend actionable solutions to optimize performance.

• Partner with Supply Chain, Store Operations, Merchandising and other department leadership in the development and deployment of process improvement initiatives. Work with IT, Finance, and other support functions to remove constraints, justify investments and implement solutions that improve service and reduce expense.Knowledge, Skills and Abilities (KSAs):

• Ability to quickly identify potential drivers of emerging problems, root cause, and generate solutions.

• Ability to partner, coordinate and influence across all levels of management.

• Ability to prioritize projects based on solution impact, time to implement and/or direction from leadership.

• Ability to lead multiple priorities and projects (3-5).

• Strong communication and stakeholder management skills across all levels of the organization.

• Design and execute appropriate analyses to size potential impact of problems or solutions.

• Strong analytical and process mapping skills.

• Knowledge of project management methodologies.

• Ability to create and execute an implementation plan for rollout.

Job Qualifications

Work Experience &/or Education:

• Bachelor's degree in Business, Supply Chain or Industrial Engineering required, or equivalent professional experience.

• Advanced Degree preferred.

• Minimum of 5 years of relevant work experience.

• Project Management (PMP Certification), Industrial engineering, Six Sigma, and/or Lean Six Sigma experience preferred.

About Us

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.