Sales Desk Manager

Southwest Kia Frisco, Frisco, TX 75035

Full time

R120667

Dealership:L0455 Kia of Frisco

Kia Frisco | Lithia & Driveway

Job Title: Sales Desk Manager

Reports to: General Manager

Full Time | Onsite

Estimated Compensation: $115,000 - $150,000 annually

Why Join Us?

At Lithia & Driveway, we're powered by people and driven to deliver results. Kia Frisco is looking for an experienced Desk Manager who can lead from the desk and on the sales floor, structure profitable deals, close customers, and develop a customer focused sales team.

This is a hands-on sales leadership role for someone who knows how to work a deal, overcome objections, coach Sales Representatives, and drive opportunities forward while balancing volume, gross, customer experience, and overall dealership performance.

What You'll Do

• Desk and structure new and pre-owned vehicle deals to drive sales volume and profitability

• Work directly with customers and Sales Representatives to overcome objections, negotiate, and close deals

• Lead TOs and step into active deals when additional sales leadership is needed

• Coach Sales Representatives throughout the sales process, from needs discovery through negotiation, closing, and follow-up

• Manage pricing, trade values, incentives, deal structure, and financing scenarios in partnership with Sales and F&I leadership

• Monitor CRM activity, leads, appointments, follow-up, and showroom opportunities to improve conversion

• Provide real-time coaching and accountability on the sales floor

• Partner with dealership leadership to improve sales processes, closing ratios, gross profit, and overall performance

What You'll Bring

• 3+ years of automotive retail sales experience

• 2+ years of automotive sales management, desking, or variable operations experience

• Experience structuring and desking new and pre-owned vehicle transactions

• Experience working TOs, handling objections, negotiating, and closing automotive sales

• Experience coaching Sales Representatives through active deals and the full sales process

• Working knowledge of vehicle pricing, trade appraisals, incentives, financing, and deal profitability

• Experience with dealership CRM and desking systems

• Experience partnering with F&I and sales leadership to maximize deal efficiency and profitability

• Valid driver's license and acceptable driving record

Total Rewards

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes $41,092.00-$120,000

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!