Diet Clerk - UPMC Muncy

UPMC Muncy is hiring a full-time Diet Clerk to serve as a liaison to other departments for the purpose of providing assistance and information concerning patient meal services throughout the health system. Work hours will vary between 5:00am-2:00pm, 6:30am-3:00pm, 9:30am-6:00pm, 11:00am-7:30pm and include every other weekend/holiday. We are looking for someone with knowledge of therapeutic diets and nutrition, excellent customer service and computer experience. If you are interested in a great work environment and providing a rewarding service to others, this may be the place for you! Apply today to find out!

Purpose:

The Diet Clerk services as a liaison to other department for the purpose of providing assistance and information concerning patient meal services throughout the health system.

Responsibilities:

• Adheres to all appearance standards and maintaining a professional dress

• Adheres to all HIPAA standards and practices when dealing with protected health information.

• Punches in and out for every shift on the assigned Kronos time tracking system.

• Completes the annual educational modules as assigned.

• Maintains an accurate inventory of patient menus, education materials, forms and supplies.

• Processes nourishment orders according to established procedures.

• Prepares menus for distribution and tally.

• Greets telephone callers in a courteous manner according to procedures while recording and transmitting messages accurately.

• Arranges and sorts menus by unit.

• Reviews menus for completeness and brings problems to attention of clinical staff.

• Confers with dietitians or appropriate manager regarding problems related to nutrition care service and distribution of food to assigned patients.

• Communicates in a responsive manner to personnel in other departments to ensure quality patient care.

• Greets patients and informs of menu selection process in a timely fashion.

• Collects, corrects, and updates menus according to physician orders and nutrition requirements.

• Keeps patient diet order lists, tube feeding lists, and other communication devices current, recording diet changes as necessary.

• Contributes ideas and feedback to the department and is able to be depended upon to meet commitments.

• Ensures that each customer feels informed, understood, and special through genuine and positive communication.

• Maintains a contagious and positive work ethic.

• Maintains the highest levels of safety, quality and service excellence for clients, consumers, shareholders, and the community.

• Provides world-class service to customers and client.

• Maintains a friendly, efficient, positive customer service attitude toward customers, clients and co-workers, and is responsive to customer needs.

• High School Diploma/GED

OR

• Currently enrolled in high school program

OR

• 1 year previous job experience required in lieu of High school diploma/GED.

• Work permit required if under 18 years old.

• Knowledge of therapeutic diets and nutrition preferred.

• Previous customer service experience preferred.

• Computer experience preferred.Licensure, Certifications, and Clearances:

• Act 34

• OAPSA

UPMC is an Equal Opportunity Employer/Disability/Veteran