Head of Payment Relations
Palo Alto, CAFull-timePosted 2w agoStill listed 1w ago
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At a glance
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Job overview
Whop is hiring a Head of Payment Relations to own relationships with payment partners and make those relationships a strategic advantage. The role monitors disputes, chargebacks, card network program exposure, reserves, and fines, and works with the Head of Compliance to resolve issues. The company seeks experience in account or partner management or payments risk, fluency in payment risk topics, and a record of building trusted senior partner relationships.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Head of Payment Relations at Whop Palo Alto, CA · Full-time, in office About Whop Our mission is to deliver everyone a sustainable income. Today, 50,000+ people make money on Whop every month, and this year our users will earn more than $7B. We’re building for a world where 1 billion people earn money on Whop every month. The role Every dollar our users earn moves through Whop’s payment partners. As Head of Payment Relations, you’ll own those relationships end to end and turn them into a strategic advantage. What you’ll do
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Own relationships with our payment partners and run weekly check-ins with each of them
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Monitor dispute and chargeback rates, card network program exposure, reserves and fines across partners, and spot problems before they escalate
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Work closely with our Head of Compliance to flag and resolve compliance issues quickly
What we’re looking for
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Experience in account management, partner management or payments risk at a PSP, acquirer or high-volume merchant or platform
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Fluency in disputes and chargebacks, card network monitoring programs, and how processors make risk decisions
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A track record of building trusted relationships with senior partner contacts, and of pushing back when needed
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Ownership mindset: you see what needs doing and do it without being asked
The bar We want someone who can run payment partner relationships with the speed, rigor and judgment of Whop itself. We care less about the exact titles you’ve held and more about the relationships you’ve built, how they held up under pressure, and whether you made the business meaningfully better. What Whop offers
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Top compensation & equity
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Equinox membership
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Lunch & dinner M–F
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Unlimited PTO + health / vision / dental
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Latest MacBook Pro
Equal opportunity Whop is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by law.
How this job compares
Set against the 11,934 open Account Management jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- California median$113–160K/yr1,032 salary ranges
- California median$27–30/hr68 hourly ranges
- Openings
- Olive Jobs lists 1,302 open Account Management jobs in California and 11,934 across the US. 14% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Accenture34 open
- HUB International34 open
- AT&T25 open
- Experience
- Account Management postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 7 years (9,120 postings).
- Education
- 2,901 of the 11,934 open Account Management jobs (24%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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