Lead Product Manager, OBX

How you'll help us Keep Climbing (overview & key responsibilities)

Onboard Brand Experience (OBX) is responsible for the development and management of fleet investment initiatives and onboard product strategies that enhance both the passenger experience and the Delta brand. This position is part of the Fleet CX team which develops Delta’s aircraft interior design and hard products, ensuring Delta retains its leading position in a rapidly evolving industry.

The Lead Product Manager – OBX leads hard-product strategy and development initiatives for Delta’s diverse fleet of aircraft (new deliveries and major modifications). Job functions include performing analyses of Delta’s product to identify opportunities to elevate the customer experience; guiding Delta’s product strategy for upcoming fleet programs; leading next generation product design initiatives from concept to completion; preparing business cases, presentations, and briefings; and presenting to senior leaders on a regular basis.

In addition, the Lead Product Manager owns multiple fleet programs from a product perspective, and partners with teams across the company to manage the development and timely implementation of cabin interior products and features – including seats, monuments, lavatories, trim & finish, lighting, in-seat power, seatback IFE, and other prominent customer-facing commodities.

A successful candidate must be comfortable working independently and on cross-divisional teams of internal and external partners (e.g., engineers, program managers, and frontline representatives). The Lead Product Manager is expected to be proactive and organized – requiring minimal supervision or direction.

Always the advocate for Delta’s customers, the Lead Product Manager must be able to create and understand aircraft interior design specifications, draw insights from customer data, develop business cases for aircraft projects, create high-level communications and presentations for leadership regarding onboard products, lead a team to ensure product specifications are met, and ensure aircraft projects remain on track. An understanding and passion for the customer experience and a drive to innovate - both at Delta and throughout the industry - is a must.

This position is located in Atlanta and reports to the Manager - Onboard Brand Experience.

This position requires periodic domestic and overseas travel for product development and program management.

What you need to succeed (minimum qualifications)

• Bachelor’sdegree or 5 years of relevant work experience

• Atleast 3 years of experience working on large, cross-divisional projects

• Proficiencyin Microsoft Office 365 suite (Word, Excel, PowerPoint)

• Abilityto organize and lead a small team

• Creativityand passion for Delta's customers

• Interestand knowledge of Delta's diverse fleet

• Demonstratedproblem solving and analytical skills

• Abilityto manage multiple projects simultaneously and independently

• Abilityto propose, sketch, communicate, and/or mock-up potential design solutions

• Strongcommunication skills – both written and verbal – to develop, present, andchampion business cases and briefings for senior leaders

• Stronginterpersonal skills to work across divisions and with external stakeholders

• Abilityto lead large, cross-divisional meetings with senior leaders and executives

• Strongpresentation skills, and ability to condense complex information intohigh-level briefings for senior leaders

• Skillstranslating strategy into action, with a focus on extracting customer insights,defining a clear vision for the task, and balancing desirability withfeasibility and viability on every project

• Mustbe performing satisfactorily in current position

• Consistently prioritizes safety and security of self,others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high schoolequivalency.

• Is at least 18 years of age and has authorization to work inthe United States.

What will give you a competitive edge (preferred qualifications)

• Knowledgeof Delta’s onboard experience and product offerings

• Knowledgeof aircraft interior industry designs, trends, and innovations

• Priorexperience in aircraft cabin design, product development, marketing,engineering, and/or project management

• Prior experienceworking on large, cross-divisional projects

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary,industry-leading profit sharing program, and performanceincentives

• 401(k) with generous companycontributions up to 9%

• New hires are eligible for upto 2-weeks of vacation. This is earned for use in the following vacationyear (April 1 – March 31)

• In addition to vacation, newhires are eligible for up to 56 hours of paid personal time within a12-month period

• 10 paid holidays per calendaryear

• Birthing parents are eligiblefor 12-weeks of paid maternity/parental leave

• Non-birthing parents areeligible for 2-weeks of paid parental leave

• Comprehensive health benefitsincluding medical, dental, vision, short/long term disability and lifeinsurance benefits

• Family care assistancethrough fertility support, surrogacy and adoption assistance, lactationsupport, subsidized back-up care, and programs that help with loved onesin all stages

• Holistic Wellbeing programsto support physical, emotional, social, and financial health, includingaccess to an employee assistance program offering support for you andanyone in your household, free financial coaching, and extensive resourcessupporting mental health

• Domestic and Internationalspace-available flight privileges for employees and eligible familymembers

• Career development programsto achieve your long-term career goals

• World-wide partnerships toengage in community service and innovative goals created to focus onsustainability and reducing our carbon footprint

• Business Resource Groupscreated to connect employees with common interests to promote inclusion,provide perspective and help implement strategies

• Recognition rewards andawards through the platform Unstoppable Together

• Access to over 500 discounts,specialty savings and voluntary benefits through Deltaperks such as carand hotel rentals and auto, home, and pet insurance, legal services, andchildcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here