Packaged/SaaS Application Engineer

Job Title : Packaged/SaaS Application Engineer - TIBCO EMS & Kafka

Location : Memphis TN (Remote)

Duration : 12+ Months

Pay Rate : $ 50/hr on W2

Job Description:

• Work location : Memphis TN

• Will this role work remote/In Office/Hybrid (in office & remote): in office preferred if not able to find then remote works.

• Does the resource have to be Local: preferably in Memphis, TN

• What are must-have skills for this role: 1. TIBCO EMS 2. KAFKA 3. AUTOMATION

• Years of experience required for each skill: 5• What are some nice-to-have skills : 1. GOOGLE CLOUD 2. DEVOPS 3. ANSIBLE

Job Description:

• Install, deploy, configure, administer, and support TIBCO EMS, Kafka, or other messaging platforms, including brokers/servers, queues, topics, services, users, permissions, and related messaging components.

• Perform lifecycle management, upgrades, patching, and maintenance of TIBCO EMS, Kafka, and other messaging platforms to maintain platform stability, security, and supported product versions.

• Monitor the health, availability, capacity, and performance of messaging platforms using enterprise monitoring and observability solutions.

• Track and analyze message throughput, queue/topic metrics, response times, resource utilization, and infrastructure performance to proactively identify bottlenecks and capacity requirements.

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• Tune messaging-platform configurations to optimize performance, memory utilization, threading, connections, persistence/storage, and overall resource utilization.

• Configure and manage high availability, load balancing, clustering, replication, and failover mechanisms as applicable to messaging platforms.

• Implement and manage RBAC, authentication, authorization, TLS/encryption, secure communication, and vulnerability management across messaging environments.

• Ensure messaging platforms are configured according to organizational security standards, industry best practices, and regulatory requirements.

• Develop, maintain, and validate disaster recovery and business continuity procedures aligned with organizational RTO/RPO requirements.

• Install, configure, migrate, and support messaging systems and middleware products across on-premises, cloud, and hybrid environments.

• Participate in on-premises-to-cloud and infrastructure migration initiatives, including discovery, dependency analysis, migration planning, testing, cutover, validation, and post-migration support.

• Identify and validate messaging-platform dependencies, including directory services, databases, storage, networking, monitoring systems, security services, and application integrations.

• Coordinate with application teams on messaging-flow migration, connectivity validation, producer/consumer testing, and production cutover activities.

• Troubleshoot and resolve complex messaging issues involving message delivery, queues/topics, producer/consumer connectivity, authentication and authorization, performance, storage, networking, application integrations, and high availability/failover scenarios.

• Develop and maintain automation for messaging-platform provisioning, configuration, deployment, testing, monitoring, and operational validation.

• Maintain operational documentation, including SOPs, runbooks, KEDB articles, capacity plans, performance reports, architecture/configuration documentation, and troubleshooting procedures.

• Participate in incident, problem, and change management, including root-cause analysis, remediation planning, change-record reviews, implementation validation, and preventive actions.

• Collaborate with application, infrastructure, network, storage, database, security, cloud, and vendor teams to support messaging implementations, migrations, upgrades, and production issues.

• Drive continuous improvements in messaging architecture, automation, observability, security, reliability, performance, capacity management, and operational governance

• Is security Badge Required? If we can find the resource in Memphis then yes, if remote no.

• What type of education is needed for this position: Bachelors degree of number of years of experience

• Will the client pay for travel and expenses: No

• Is industry experience needed for this role and why: TIBCO technology experience is a must since this the technology this resource will be supporting for the client.

• What are the chances for extension: Will be reviewed annually.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.