Patient Companion

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title Patient Companion Location Vero Beach Facility Indian River Hospital Department Nursing Float Pool-Indian River Hospital Job Code 001103 Shift Days Schedule 7:00am-7:00pm Job Summary

Job Details

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.

In the Float Pool, you will work with diverse populations of patients in numerous units, departments and/or locations while learning from many of our best caregivers. Some of the patient populations you may serve include Behavioral Health, Emergency Department, ICU, Stepdown, Progressive Care, Medical/Surgical Care, Women’s Health, Oncology and Orthopaedics. As a Patient Companion, you will help facilitate Cleveland Clinic's mission by providing compassionate and top-quality care. In this role, you will assist RNs, physicians, dietitians and other staff in coordinating and fulfilling treatment plans. You will also find a culture that encourages professional growth, educational development and career success.

A caregiver in this position works days from 6:45AM – 7:15PM, including every other weekend and 2 holidays per year.

A caregiver who excels in this role will:

• Assist with direct and indirect patient care for one to two patients, such as rooming, vital signs, weight and pulse oximetry. If assigned to a closed unit, you will observe three to four patients.

• Assure patient safety by ensuring that catheters, tubes or other medical equipment have not been removed or disconnected.

• Accompany and assist patients at all times, including during transport, tests, transfers and ambulation.

• Collect patient specimens for laboratory testing.

• Identify and report changes in patient status to an RN or physician.

• Initiate CPR and other emergency measures.

• Acknowledge patient concerns/needs and notify appropriate caregivers for assistance when necessary.

• Complete all documentation and provide hand-off communication to caregivers responsible for the patient.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• Completion of a hospital-based patient companion training program OR equivalent experience OR enrollment at an accredited school of nursing and completion of a nursing fundamentals course or completion of a hospital-based NA/PC orientation

• Knowledge and understanding of basic patient care activities, such as basic hygiene, skin care and vital signs

Preferred qualifications for the ideal future caregiver include:

• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross - If you do not hold this certification, you must obtain it within three months of hire

• Home healthcare experience

• Experience working as a PCNA

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.