
Team Leader $18.50 - Piedmont Store
Atlanta, GAFull-time$18.5/hrPosted 1 day agoStill listed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Team Leader supervises store personnel during assigned shifts, supports daily store operations, and helps maintain operational standards. The role includes opening or closing the store, coaching team members, assisting donors and customers, resolving complaints, and maintaining store appearance and records. Candidates must have a high school diploma or GED, retail experience, forklift certification and licensure, and proficiency in Microsoft Office. An associate degree or related retail management coursework is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Essential Functions:
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Supervise all store personnel as applicable during assigned shift to ensure operational standards are met
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Open and/or close the store as key holder/team leader on duty
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Develop, train, coach and support team members for career growth within the organization
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Comply with agency policies and Donated Goods Retail standard operating procedures (SOPs) and the agency’s safety and security policies and procedures
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Adhere to the task outline for the job you are supervising and performing
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Greet and assist donors/customers; Create a customer service standard by ensuring customer needs are met and service is efficient and effective
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Assist and resolve any complaints and communicate complaints and issues to management team
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Maintain proficiency for tasks required in all workstations
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Monitor and maintain overall store appearance and housekeeping to agency standards
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Perform and assist in all functions completed by store personnel
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Support in maintaining all company records and reports accurately and in a timely fashion
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Attend all meetings and training as required by the agency
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Transfer to any Goodwill of North Georgia store within the territory as needed or required
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Perform other duties as assigned by management
Job Requirements and Qualifications:
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High School Diploma or GED required
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Two to three (2-3) years of experience in retail
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Associates Degree or completion of related retail management course work preferred
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Must have excellent oral and written communication skills in English as well as interpersonal skills; Bilingual a plus
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Must be certified and licensed to operate a forklift
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Maintain dependable transportation and electronic communication device
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Must be proficient in Microsoft Office
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Must start employment in acceptable safety work shoes
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Must be able to adapt to growth and a changing environment within the Agency
Working Environment Requirements:
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Must be able to work in all types of conditions including heat, cold and dust
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Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation
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Must be available to work Monday through Sunday during operating hours as needed for business operations
How this job compares
Set against the 653 open Retail Team Leader jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This posting$18.5/hr
- US median$19–20/hr230 hourly ranges
This rate, $18.50/hr, is 3% below the US median midpoint ($19/hr) — in the middle half of Retail Team Leader hourly ranges across the US.
- Openings
- Olive Jobs lists 38 open Retail Team Leader jobs in Georgia and 653 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most in Georgia
- Goodwill of North Georgia (this employer)14 open
- Dollar General7 open
- Goodwill Southeast Georgia6 open
- Experience
- This posting asks for at least 2 years of experience — more than three in four Retail Team Leader postings that state a minimum ask for (median 1 year, across 296 postings).
- Education
- This posting asks for a high school diploma; 377 of the 653 open Retail Team Leader jobs (58%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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