Talent Consultant I - Process Lead - NYC

Talent Consultant I - Process Lead - NYC

New York, New York

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Assists with the development of enterprise wide or LOB specific talent development and organizational design/effectiveness solutions. Will work with the business and/or Global Talent client team to develop and implement solutions. Assists in the identification of opportunities, strategies and solutions that are directly linked to organizational and business goals. Establishes and maintains partnerships with Global Talent colleagues, GHR, Subject Matter Experts (SMEs), and vendors to identify and drive performance improvement. Responsible for providing consultative support to assist with the design, development and implementation of talent development services supporting multiple priorities and initiatives with significant impact on customer and financial results. Responsible for ensuring integration with local, regional, and national business partners to drive successful execution of talent development solutions. Individual contributor role.

The Global Talent Consultant I supports the development and execution of enterprise and business-specific talent strategies, programs and processes that advance organizational and business priorities. This role partners with business leaders, Human Resources, Talent colleagues, subject matter experts and external partners to identify needs, develop solutions and support effective execution.

The role serves as a talent process and program subject matter expert for an assigned business area, providing end-to-end support across key talent practices. Responsibilities include translating enterprise talent strategies into practical business solutions, analyzing workforce and talent data, developing resources and communications, and helping drive consistent and effective execution.

This is an individual contributor role with significant opportunity to collaborate across the organization and develop broad experience across multiple areas of talent management.

Key Responsibilities

• Serve as a talent process and program subject matter expert for an assigned business area, providing end-to-end support for key talent initiatives.

• Partner with Talent, Human Resources and business stakeholders to understand organizational priorities, identify talent needs and translate enterprise programs into effective business solutions.

• Develop and customize toolkits, resources and guidance to support implementation of talent programs and processes.

• Serve as a liaison between the business and enterprise Talent teams, bringing forward business needs, feedback and challenges while providing process guidance and consultation.

• Manage program and process tracking, reporting and data analysis; identify trends and translate findings into meaningful insights for stakeholders.

• Develop and coordinate business-specific communications that support understanding and execution of talent programs.

• Identify opportunities to simplify and standardize processes while improving the stakeholder and employee experience.

• Build capability with HR and Talent partners through education on talent technology, tools and resources, enabling greater self-service where appropriate.

• Establish strong working relationships with Talent leaders and HR partners by anticipating needs, managing deliverables and providing responsive consultative support.

• Incorporate global perspectives and requirements into talent solutions and deliverables, where appropriate.

• Maintain high standards for data confidentiality, accuracy and integrity.

Talent Programs and Processes

The Global Talent Consultant I may support a range of enterprise and business-specific talent initiatives, including:

• Performance management

• Talent and succession planning

• Leadership and high-potential development

• Title and promotion processes

• Employee engagement surveys and related culture initiatives

• Employee assessments and feedback programs

• Onboarding

• Organizational effectiveness and organizational design

• Workforce planning

• Opportunity and inclusion initiatives

• Leadership team meetings and off-sites

The role may also provide consultative support directly to business and HR leaders on talent-related priorities based on business needs and team capacity.

Required Qualifications

• 2+ years of experience in Talent, Human Resources, organizational effectiveness, workforce analytics, business support or a related field.

• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and translate information into clear, actionable insights.

• Proficiency with Microsoft Office, particularly Excel and PowerPoint; experience using Excel to analyze and organize data.

• Strong written and verbal communication skills, including experience developing clear, polished presentations and materials for senior stakeholders.

• Demonstrated ability to manage multiple priorities and stakeholders while delivering accurate, high-quality work on time.

• Strong attention to detail and commitment to data accuracy, confidentiality and integrity.

• Ability to evaluate processes end to end, identify potential barriers and recommend opportunities for simplification, standardization and improvement.

• Strong relationship-management and collaboration skills, including the ability to influence and work effectively across teams without direct authority.

• Self-starter with demonstrated initiative, intellectual curiosity and willingness to learn.

• Ability to operate effectively in a fast-paced environment and adapt to changing business priorities.

Skills:

• Attention to Detail

• Collaboration

• Process Simplification

• Quality Assurance

• Reporting

• Adaptability

• Leadership Development

• Networking

• Prioritization

• Workforce Planning

• Influence

• Organizational Effectiveness

• Presentation Skills

• Succession Planning

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

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