Staff Software Engineer

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Staff Engineer is a senior individual contributor within Guild’s IT Factory, the team that builds shared engineering tools, software components, and platform capabilities used by application delivery teams. The role designs, builds, and evolves these capabilities to reduce repeated implementation effort, improve developer experience, and strengthen software quality, security, reliability, and maintainability across multiple teams and initiatives.

Working primarily within the Microsoft .NET and Azure ecosystem, the Staff Engineer turns architectural direction and recurring delivery needs into production-ready libraries, services, frameworks, automation, and supported implementation patterns. The role remains actively engaged in coding, testing, technical investigation, and complex implementation, with responsibility for the engineering quality, maintenance, and technical evolution of assigned shared capabilities.

The Staff Engineer partners with architects, engineering leads, developer enablement specialists, application teams, QA, DevOps, SRE, Security, IAM, and Networking. Success is demonstrated through capabilities that teams can adopt and sustain, reduced delivery friction, and lasting improvements in engineering effectiveness.

Compensation

This role is an exempt position with a targeted salary range of $144,001 to $210,601.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Reusable software and platform engineering

• Design, implement, test, and maintain reusable software libraries, services, developer tools, frameworks, and automation that address recurring needs across delivery teams.

• Build and evolve Golden Paths: supported starter kits, reference implementations, and reusable delivery patterns that help teams develop, test, deploy, and support software consistently.

• Apply hands-on full-stack engineering across application services, APIs, integrations, data access, developer interfaces, cloud workload configuration, deployment automation, and observability as needed for assigned capabilities.

• Independently frame and resolve systemic engineering problems within agreed platform priorities. Align affected teams on technical approaches and carry solutions through implementation, adoption, and measured improvement.

• Evaluate when to reuse, extend, integrate, or build a capability, balancing adoption needs, implementation effort, operating cost, and long-term maintenance. Avoid abstractions whose complexity exceeds their demonstrated value.

• Engineering Quality and Capability Lifecycle

• Develop and lead technical designs for assigned shared capabilities, contributing implementation evidence and recommendations to platform architectural direction.

• Document significant decisions, validate assumptions through prototypes and testing, and surface design gaps before delivery commitments. The designated architect retains accountability for long-term architectural direction and consistency.

• Develop reusable unit, integration, contract, and performance testing capabilities with QA and engineering partners. Build logging, metrics, tracing, diagnostic support, and resilient failure handling into shared assets.

• Implement approved security, identity, secrets management, dependency management, and software supply chain requirements in reusable code and automation, working with the functions that own the applicable policies, tools, and controls.

• Own engineering execution of the lifecycle for assigned assets, including maintenance, compatibility, releases, and migration support, within agreed priorities and architectural direction. Coordinate breaking changes and deprecation with architects, platform leadership, and affected teams.

• Work with DevOps, SRE, and operational owners to validate deployment, rollback, monitoring, support documentation, and operational readiness.

• Provide engineering support for incidents involving assigned assets and implement corrective improvements.

• Developer Experience and Cross Team Improvement

• Work directly with consuming engineers to understand friction, test capabilities in real delivery conditions, and improve usability, documentation, integration, and self-service adoption.

• Partner with developer enablement specialists on examples, technical walkthroughs, onboarding materials, and adoption feedback. Help teams use and contribute to shared capabilities with decreasing dependence on individual experts.

• Identify recurring engineering constraints, duplicated solutions, technical debt, and gaps in shared capabilities. Recommend improvements to platform leadership and architects with evidence of likely benefit and implementation tradeoffs.

• Provide estimates, technical dependencies, readiness evidence, and risks to the engineering lead responsible for coordinating platform delivery.

• Make constraints and deviations explicit so execution plans reflect actual capability and capacity.

• Mentor engineers and technical leads through pairing, design reviews, code reviews, and complex problem solving. Enable contributions to shared assets while preserving implementation quality and maintainability.

• Use adoption feedback and engineering measures, such as startup effort, repeated defects, support burden, and delivery friction, to evaluate whether improvements deliver sustained value.

• Evaluate and apply approved AI-assisted engineering tools where they improve development, testing, or documentation, retaining human accountability for correctness, security, and maintainability.

• Perform other duties as assigned.

Qualifications

• Bachelors Degree in Computer Science, Information Technology, or related field strongly preferred.

• Minimum ten years of experience of progressive software engineering or closely related platform engineering experience, including demonstrated experience delivering and sustaining shared software or platform capabilities used by multiple teams.

• Minimum three years supervisory or leadership experience.

• At least three years providing senior technical leadership or cross-team engineering influence.

• Required

• Deep hands-on proficiency in C# and .NET, with demonstrated ability to design, code, test, troubleshoot, and evolve complex production software.

• Working proficiency with modern frontend technologies and their integration with backend services, sufficient to implement and support developer interfaces and full-stack reference applications.

• Strong system design skills across APIs, distributed systems, asynchronous messaging, integration patterns, data access, and interface compatibility; ability to reason about cross-system behavior and downstream impact.

• Production experience with Microsoft Azure and working knowledge of cloud compute, containers, data, identity, networking, security, and observability. Ability to implement workload components within established guardrails and delegated access.

• Experience building reusable libraries, frameworks, developer tooling, automation, or shared services, including packaging, versioning, upgrades, documentation, and support for consuming teams.

• Experience with Git, continuous integration and continuous delivery (CI/CD), automated testing, and repeatable environments. Hands-on proficiency with Terraform to implement and maintain infrastructure-as-code for assigned capabilities within established guardrails and delegated access.

• Ability to diagnose performance, reliability, security, and integration problems using technical evidence and turn findings into sustainable engineering improvements.

• Demonstrated ability to work independently on ambiguous technical problems, exercise sound judgment, and influence engineers and technical leaders across teams without personnel authority.

• Clear written and verbal communication, effective mentoring, and the ability to explain technical decisions, constraints, and tradeoffs to technical and nontechnical audiences.

• Preferred

• Experience with internal developer platforms, supported development patterns, or shared engineering assets maintained through contributions from multiple teams. Experience treating developer capabilities as products with identified users, feedback, and ongoing support.

• Experience with React and TypeScript, GitLab pipelines, OpenTelemetry, and Azure container, messaging, or managed application services.

• Experience enabling phased modernization across .NET and existing PHP or other application stacks, including hybrid and legacy integrations.

• Experience with secure software supply chains, automated control evidence, AI-assisted engineering, or software delivery in financial services or another regulated environment.

• Excellent verbal and written communication skills required.

• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.

• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.

• Commitment to company values.

• Customer Service - Proactive attention to each person

• Integrity - Do and say what's right

• Respect - Treat others with dignity

• Collaboration - Listen and work together

• Learning - Seek knowledge and strive for improvement

• Excellence - Deliver the unexpected

Requirements

Physical Demands

Work is primarily sedentary, mobility in an office setting.

Manual Dexterity

Ability to operate standard office equipment and keyboards

Audi/Visual

Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.

Environmental

Office environment – moderate noise, no substantial exposure to adverse environmental conditions.

Mental

This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities.

Schedules

Work is primarily performed during the business week, Monday - Friday; occasional night or weekend may be necessary.

Travel

5-10%

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

REQ#: STAFF018596