Key Account Manager
Wyomissing, PAFull-timeSeen todaySeen in employer's feed today
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Job overview
The Key Account Manager drives growth across important customer relationships by developing strategic account plans, expanding business, and positioning SFS as a strategic partner. The role collaborates with internal teams, leads negotiations, analyzes account performance, and communicates progress to leadership. It requires sales or business-development experience, customer-facing work with construction stakeholders, and national travel of 25% to 50%.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Full-time Regular
Wyomissing, PA, US
Requisition ID: 1578
Key Account Manager
Position Summary: As a Key Account Manager, you'll play a pivotal role in driving the growth and success of some of the most important customer relationships for SFS Group USA. This is more than a sales position. It is an opportunity to become a strategic business partner who influences customer success, market growth, and business innovation.
For 55 years SFS has been America’s partner of choice, supplying over 26 billion fasteners to commercial construction projects. This role offers a competitive starting salary and a generous benefit package including profit sharing, company 401(k) contribution, health/dental/vision insurance offerings, a tuition reimbursement program and other valuable benefits!
Principal duties
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Grow business with existing key accounts by developing strategic account plans, mapping growth opportunities, and actively pursuing cross- and upselling potential.
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Proactively build relationships at multiple levels within the customer’s organization, ensuring SFS is positioned as a strategic partner—not just a supplier.
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Collaborate internally with marketing, logistics, finance, and product development to co-create customer-specific solutions and accelerate project execution.
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Lead negotiations on contracts, pricing, and service levels with a focus on securing long-term, profitable growth.
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Act as the voice of the customer within SFS, sharing insights on market trends, competitive activity, and customer feedback to shape business strategies.
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Monitor and improve account performance by analyzing sales data, identifying growth levers, and implementing action plans.
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Drive innovation and new business initiatives within accounts, working with internal teams to introduce new products, digital solutions, and process improvements.
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Communicate progress through utilizing CRM, regular account reviews, reporting on growth KPIs, pipeline status, and forecast accuracy to leadership and stakeholders.
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Champion continuous improvement in the customer journey, ensuring efficiency, responsiveness, and excellence in service delivery.
Position Requirements
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Bachelor's Degree from an accredited university in, Construction Management, Business, or other relevant field strongly preferred
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Minimum of 3- 5 years of experience in sales/business development, ideally in building envelope, roofing, or wall construction and/or related materials.
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Minimum of 2 years of experience working directly with contractors, General Contractors, architects, and distributors, strongly desired
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Understanding of channel sales value as well as market vs. distributor pricing models.
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Excellent organizational and communication skills; ability to work independently, covering a large geographical area with minimal supervision
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Able to successfully pass DMV, pre-employment drug screen, and background check required
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Valid, state issued driver's license required
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Ability to travel 25 up to 50% of the time nationally, sometimes requiring overnight stays required
Benefits:
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Competitive salary with annual incentive/bonus plan.
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Company vehicle, phone, and laptop
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Excellent health, dental, vision, and life-insurance benefits; 401k with company match in addition to corporate profit sharing.
Our employees are the driving force behind our successful and dynamically growing company. Join the SFS team and shape the future with us!
SFS Group USA, Inc is an Equal Opportunity Employer.
How this job compares
Set against the 47,319 open Sales jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This postingNot listed
- Pennsylvania median$95–146K/yr696 salary ranges
- Pennsylvania median$18–22/hr159 hourly ranges
- Openings
- Olive Jobs lists 1,682 open Sales jobs in Pennsylvania and 47,319 across the US. 8% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- Accenture92 open
- Home Depot59 open
- First National Bank38 open
- Experience
- This posting asks for at least 3 years of experience; Sales postings that state a minimum ask for 4 years at the median (27,519 postings).
- Education
- 9,559 of the 47,319 open Sales jobs (20%) ask for a bachelor's degree or higher.
Pay, requirements and demand for Sales jobs
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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