HVAC Service Manager

Company Name ARS-Rescue Rooter Overview American Residential Services (ARS), is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. ARS delivers trusted home comfort solutions and top-quality service to homeowners every day. Pay: $90,000 - $110,000 What We Offer * Insurance access after 31 days of employment * Low-cost medical insurance (starting at ~$5/week) * Dental and vision insurance options * Health Savings Account (HSA) or Flexible Spending Account (FSA) * 401(k) with company match * Paid time off and holiday pay * Company-paid life insurance * Take-home company vehicle, gas card, and maintenance plan We are seeking an experienced HVAC Service Manager to lead and develop our residential HVAC service department, manage HVAC technicians, and ensure high-quality heating and air conditioning service operations. Responsibilities (NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job title. The list is descriptive only and should be used for no other purpose. Management retains the right to add or to change the duties of a position at any time. Incumbents are frequently cross-trained and may perform any combination of the following duties/responsibilities. These duties are not to be construed as exclusive or all-inclusive.) * Lead and manage the HVAC service team, including hiring, scheduling, training, coaching, and performance management * Evaluates workload and schedules service work in a way that best utilizes manpower and maximizes profits, which includes managing labor expenses to stay within budget guidelines. * Ensure HVAC service quality, customer satisfaction, and operational efficiency * Achieves monthly budgeted revenue. * Oversee daily operations of residential HVAC service calls and repairs * Monitor labor costs, materials, equipment, and expenses to maintain service department profitability * Conduct job site inspections and ensure compliance with HVAC codes and safety standards * Track department operations including technician productivity, tools, vehicles, and equipment * Provide hands-on training and development for HVAC service technicians * Lead regular technician meetings and monitor key performance indicators (KPIs) * Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion. Manages material expense to stay within budget. * Reviews payroll records to ensure that technicians are paid properly and that record keeping is in compliance. * May conduct job site inspections. * Assists the dispatching operation to ensure appropriate technician selection for type of service. * Monitors preventive maintenance of vehicles to ensure proper operation. * Evaluates staff to determine training requirements. Provides on-the-job training and support to employees. * Oversees facility and equipment maintenance, ensuring that assets are protected and controlled. *