Referral Coordinator -Med Specialty
Ann Arbor, MIFull-timeSeen 5 days agoSeen in employer's feed 5 days ago
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At a glance
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Job overview
Trinity Health IHA Medical Group seeks a customer-focused Referral Coordinator to connect patients with their healthcare team. The coordinator handles the referral process, including authorizations and follow-up, and supports patients and staff with referral and insurance information. The role includes coordinating appointments, answering and routing calls, verifying registration and insurance details, and maintaining patient records.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type:
Full time
Shift:
Day Shift
Description:
Referral Coordinator
Remarkable Between Patient Care!
Trinity Health IHA Medical Group is seeking a customer-focused Referral Coordinator to serve as a key connection between patients and their healthcare team. In this role, you'll provide exceptional service by handling all aspects of the referral process, including authorizations and follow-up.
What You'll Do:
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Contact insurance companies and obtains authorization for specific plans.
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Educate patients and staff with pertinent referral and insurance information.
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Obtains urgent authorizations same day and next day.
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Schedule, confirm, and coordinate patient appointments.
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Answer questions, route calls appropriately, and relay messages to clinical staff.
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Verify patient registration and insurance information.
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Support referrals, authorizations, and patient outreach activities.
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Maintain accurate documentation and patient records.
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Test tracks the referrals until fulfilled by the patient.
General Requirements:
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EDUCATION: High School Diploma
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CREDENTIALS/LICENSURE: None
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MINIMUM EXPERIENCE: Minimum 2 years’ experience with insurance referrals, prior authorization or other relevant medical office experience.
Why Join Trinity Health IHA Medical Group?
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Day-one benefits for eligible team members with no waiting period.
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Opportunities for professional growth and career advancement.
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Supportive, collaborative team environment.
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Meaningful work helping patients navigate their healthcare journey.
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A mission-driven organization dedicated to serving communities across Southeast Michigan.
About Us
At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
How this job compares
Set against the 1,186 open Healthcare Administration jobs on Olive Jobs, counted November 12, 2026.
- Pay
- This postingNot listed
- US median$89–125K/yr271 salary ranges
- US median$20–28/hr437 hourly ranges
- Openings
- Olive Jobs lists 57 open Healthcare Administration jobs in Michigan and 1,186 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in Michigan
- University of Michigan22 open
- McLaren Health Care11 open
- Trinity Health (this employer)9 open
- Experience
- This posting asks for at least 2 years of experience; Healthcare Administration postings that state a minimum ask for 2 years at the median (816 postings).
- Education
- This posting asks for a high school diploma; 640 of the 1,186 open Healthcare Administration jobs (54%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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