Client Relationship Manager, Employee Benefits, New York State Region
Multiple U.S. locations · HybridFull-time$80–120K/yrSeen todaySeen in employer's feed today
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At a glance
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Requirements
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Job overview
The Hartford seeks a Client Relationship Manager to manage a defined book of Regional Account customers with 500–4,999 lives, retaining and growing the business. The role supports clients, develops account strategies, coordinates renewals and enrollment activity, and partners with regional account executives, brokers, underwriters, and internal teams. The territory spans New York State, New Jersey, and Connecticut; work is hybrid for employees near an office and remote for those outside commuting distance.
Skills & qualifications
Skills
Qualifications
Full job description
Client Relationship Manager - SA08AE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford’s Group Benefits segment is a market leader in life and disability insurance and an expanding suite of voluntary products and services, providing businesses with the employee benefits solutions necessary to attract and retain top talent. We view underwriting human achievement to be at the heart of what we do, aiming to build resilience in our communities, empower personal and business success for our customers and create a culture where our employees can thrive.
The Hartford is seeking a Client Relationship Manager to join our dynamic team within our New York state market from Buffalo east to Albany and south to NYC and New Jersey. (Including CT)
As a Client Relationship Manager , you are Responsible for managing a defined book of business consisting of Regional Account (500-4,999 lives) customers. Your primary role is to retain and grow your book of business.
This is accomplished through the following:
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Proactively support your clients through various interactions including stewardship meetings based on each customer’s needs.
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Develops and executes comprehensive book of business strategies consistent with organizational initiatives, profitability & persistence targets, segment requirements, and individual customer’s needs.
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Make recommendations for changing where appropriate. Keeps abreast of client's changing benefits/HR needs/corporate landscape. Identifies and coordinates annual enrollment activity/communication requirements.
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Actively supports Book of Business growth objectives by identifying and pursuing opportunities for new and/or increased lines of coverage in conjunction with the Regional Account Executive.
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Partners with Regional Account Executive to educate and develop relationships with Brokers and their staff.
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Drives the renewal process in collaboration with the Regional Account Executive and the Underwriter, engaging other business partners as appropriate.
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Primary liaison between customer, producer and internal partners to ensure customer needs are addressed, bringing in the right resources at the right time.
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Identifies opportunities for process improvement, for the benefit of individual customers and the broader customer base and acts as appropriate.
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Understand and effectively communicate basic underwriting principles, claims experience and pricing justifications to Producers and Customers.
Qualifications
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2+ years of Disability and Life Group Benefits experience, emphasis on account management is preferred.
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As a condition of your employment, you must obtain and maintain the Group Life & Health license within 60 days / including the completion of any Continuous Education requirements.
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Ability to facilitate meetings and/or present to groups of varying sizes.
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Proficient in MS Office, including Outlook, Word, Excel, & PowerPoint.
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Excellent verbal and written communication skills.
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Highly organized, detail oriented and able to manage multiple priorities at once.
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Ability to build rapport and develop/maintain strong relationships with internal/external partners.
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Ability to work independently.
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Demonstrates good leadership skills.
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Frequent travel within the NYS territory is required.
Candidates must be located in the NY/NJ/CT region; those outside of this region will not be considered. Selected hire who is within a reasonable commuting distance to one of our offices will be hybrid in the office or in market 3 days a week; those outside of commuting distance will be remote.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$80,000 - $120,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
How this job compares
Set against the 11,957 open Account Management jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$80–120K/yr
- New York median$113–156K/yr828 salary ranges
- US median$100–152K/yr8,113 salary ranges
This range's midpoint, $100K, is 24% below the New York median midpoint ($132K) — in the middle half of Account Management salary ranges in New York.
- Openings
- Olive Jobs lists 1,139 open Account Management jobs in New York and 11,957 across the US. 14% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Publicis Groupe30 open
- Amazon28 open
- Uber24 open
- Experience
- Account Management postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 7 years (9,081 postings).
- Education
- 2,814 of the 11,957 open Account Management jobs (24%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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